Financial Clearance Specialist
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Job Description
Financial Clearance Specialist at Northwestern Medicine responsible for patient financial processes. Fostering high standards of customer service while ensuring timely reimbursement for hospital services.
Responsibilities:
- Consistently practices Patients First philosophy and adheres to high standards of customer service
- Maintains patient confidentiality per HIPAA regulations
- Provides exceptional customer service to consumers which establish a positive first impression of Northwestern Medicine
- Correctly identifies and collects patient demographic information in accordance with organization standards
- Monitors admission/registration and scheduled surgeries flow of patient information through the revenue cycle
- Facilitates the pre-authorization of diagnostic exams between referring physicians and insurance carriers
- Ensures all admissions and scheduled surgeries are financially cleared to allow for maximum and timely reimbursement to the hospital
Requirements:
- High School Diploma or equivalent
- 2-3 years previous hospital billing, insurance follow-up, or customer service in a hospital setting
- Excellent interpersonal, verbal, and written communication skills
- Proficiency in computer data-entry/typing
- Ability to read, write, and communicate effectively in English
- Basic computer skills
- Ability to type 40 wpm
- Ability to multi-task
- Customer service oriented
- Excellent organizational, time management, analytical, and problem-solving skills.
Benefits:
- tuition reimbursement
- loan forgiveness
- 401(k) matching
- lifecycle benefits
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