Franchise Business Performance Coach
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Job Description
Franchise Business Performance Coach helping FlyLock’s commercial security franchise owners grow revenue, improve margins, and build more profitable businesses.
Responsibilities:
- Coach franchise owners on strategies to grow revenue and profitability
- Help owners develop leads and new commercial relationships within their territories
- Coach owners on B2B prospecting, partner development, networking, and local business development
- Analyze franchisee performance and identify root causes of revenue or profitability challenges
- Improve the sales process from lead generation and opportunity development through estimating, closing, project execution, follow-up, repeat business, and recurring revenue
- Coach owners on pricing, gross-margin management, job costing, labor costs, and profitability factors
- Help owners determine when additional investment in sales, technicians, staffing, or other resources is needed
- Develop measurable goals and practical action plans and hold franchise owners accountable
- Use performance data and system benchmarks to identify opportunities and translate data into action
- Help owners improve workflow, scheduling, staffing, customer service, follow-up, and other operational areas
- Help franchise owners generate leads, develop business, improve sales performance, build teams, manage gross margins, and operate more profitably
Requirements:
- 5–10 years of franchise business coaching experience
- Demonstrated ability to help business owners grow revenue and improve profitability
- Strong understanding of franchisee/franchisor relationships
- Experience managing and coaching a portfolio of franchise owners
- Strong financial and analytical skills, including understanding gross margin and P&L performance
- Strong sales and business-development knowledge, particularly in a B2B environment
- Excellent relationship-building and communication skills
- Ability to establish credibility with entrepreneurial business owners and hold them accountable
- Strong problem-solving and root-cause analysis skills
- Ability to develop clear, measurable action plans and follow through on results
- Commercial and/or residential franchise experience preferred
- Prior locksmith, security, or related industry experience is a plus, but not required
- Proficiency with Microsoft 365, Excel, video conferencing, and ability to quickly learn proprietary business systems
- Ability and willingness to travel periodically as needed
Benefits:
- 401(k) matching
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
- Company Van
- New Uniforms
- New Work Phone
- Tools Provided
- Vacation Time
- Overtime if Wanted
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