General Manager – P&C Operations
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
General Manager overseeing electrical operations for Shermco Industries, managing field teams and business performance in Canada. Ensuring operational excellence and client satisfaction through effective leadership with up to 50% travel.
Responsibilities:
- Oversee daily service delivery across electrical testing, commissioning, protection & control systems, and maintenance services
- Ensure work is executed safely, efficiently, and in compliance with Shermco and industry standards
- Lead scheduling, dispatch, and workforce utilization across technicians, engineers, and specialists
- Ensure consistency in documentation, QA/QC processes, and field execution standards
- Support successful project delivery, ensuring timelines, budgets, and client requirements are met
- Provide subject matter leadership in protection and control systems, including commissioning, testing, troubleshooting, and system integration
- Support development and standardization of P&C procedures, practices, and documentation
- Oversee quality and technical accuracy of relay testing, settings verification, and system validation
- Mentor and develop technical staff in protection & control competencies
- Ensure compliance with NETA, CSA, utility standards, and client-specific requirements
- Lead, coach, and develop supervisors, engineers, and field personnel
- Drive workforce planning, recruitment, and succession strategies in partnership with HR
- Foster a culture of safety, accountability, collaboration, and high performance
- Conduct performance management, training, and career development planning
- Support technical capability growth, particularly in protection & control disciplines
- Ensure full compliance with WorkSafeBC regulations and Shermco safety programs
- Enforce adherence to the Canadian Electrical Code (CEC), CSA standards, and NETA guidelines
- Lead safety initiatives, audits, incident investigations, and prevention programs
- Own and manage budgeting, forecasting, and financial performance of operations
- Monitor key metrics including utilization, job costing, margins, and productivity
- Identify and implement cost optimization and revenue growth strategies
- Provide regular reporting and insights to senior leadership
- Build and maintain strong client relationships through consistent, high-quality service delivery
- Support complex project execution, issue resolution, and escalation management
- Ensure all work meets contractual obligations and exceeds client expectations
- Partner with Sales to support business development and client retention efforts
- Partner with Safety, HR, Finance, Engineering, and Sales teams to support business objectives
- Align workforce capacity with project demand and strategic growth initiatives
- Drive integration of systems, tools, and processes across the organization
- Escalate risks, resource gaps, and operational challenges as needed
Requirements:
- Bachelor’s degree or diploma in Electrical Engineering, Power Systems, Business, or a related field (or equivalent experience)
- 10+ years of experience in electrical services, power systems, or industrial operations
- Strong experience in protection & control systems, including relay testing, commissioning, and troubleshooting
- Proven leadership experience managing multi-disciplinary field teams and business operations
- Demonstrated experience with P&L management, budgeting, and operational performance oversight
- Strong knowledge of WorkSafeBC, Canadian Electrical Code (CEC), CSA standards, and NETA practices
- Excellent leadership, communication, and decision-making skills
- Experience in workforce planning, scheduling, and large-scale project coordination
- Ability to operate effectively in a remote leadership role with frequent travel (up to 50%)
Benefits:
- Equal Opportunity Employer
- Drug-Free Workplace
Similar Jobs
Process Engineer – Refinery Operations
Process Engineer optimizing refinery operations at Trindent Consulting. Implementing sustainability and efficiency improvements to increase refinery margins without capital investment.
Specialist, Formulary Operations
Specialist in Formulary Operations at Navitus performing administrative functions to update formularies. Collaborating with pharmacy teams and ensuring drug information is accurately maintained.
Partner Operations Analyst
Analista de Operações de Parceiros overseeing partner operations, resolving issues, and supporting process optimizations. Collaborating with internal and external partners for an effective operation.
Senior Ad Operations Specialist – Programmatic Buying
Senior Ad Operations Specialist managing digital media campaigns for local advertisers. Ensuring successful execution and optimization across multiple platforms with cross-functional collaboration.
Coding Operations Lead
Coding Operations Manager leading teams to improve coding accuracy and efficiency in healthcare billing. Ensuring compliance and training staff in a dynamic, growing environment.
Lead Operations Analyst, Brokerage & Capital Markets
Lead Operations Analyst providing advanced operational support within KBCM Settlement Services. Ensuring accurate processing of securities settlements in a high-volume environment.
Operations Manager
Operations Manager managing transaction workflows and operational procedures for a private money lending firm. Seeking a highly organized and independent individual to ensure seamless operations.
Sales Operations Support – HPEN Cloud
Sales Operations Support role enhancing Cloud Provider sales operations through strategic insights and analytics. Coordinating cross-functionally with Sales, Supply Chain, Finance, and Product teams to ensure execution and alignment.
Senior Manager, User Operations
Senior Manager leading User Operations at Harvey, transforming professional services through AI technology. Developing managers and driving team performance in a high-growth environment.
Institutional Fiat Client Operations
Client Operations role at Binance serving high-value institutional fiat clients. Overseeing operational servicing, onboarding, and relationship management within a global blockchain ecosystem.
Director of Operations
Director of Operations ensuring financial management and compliance for Priorities USA campaigns. Leading organizational efficiency through operations and technology strategies with a focus on progressive values.
Review Operations Assistant
Concurrent Review Ops Assistant responsible for processing Health Plan files and coordinating with healthcare teams for kidney care operations. Assist in member information verification and documentation among various stakeholders.
Billing Operations Manager
Billing Manager leading end-to-end billing operations at Revenera, ensuring accuracy and compliance in consumption-based billing processes. Requires strong expertise in billing systems and team management.
Senior Title Operations Manager
Operations Manager overseeing nationwide title services for real estate transactions at Stewart. Leading teams, ensuring compliance, and managing operational functions to enhance service delivery.
Fraud Operations Analyst – Contract
Fraud Analyst reviewing suspicious activity and investigating fraud patterns at Shippo. Maintain performance metrics and educate customers on safe shipping practices.
Senior Operational Excellence Advisor
Senior Advisor leading complex programs improving operational performance at The Cigna Group. Collaborating across clinical, technology, and operations teams for meaningful outcomes.
General Manager – Operations
General Manager overseeing operations for Shermco Industries, providing electrical testing and engineering services in Canada. Leading field operations and business performance across multiple locations with substantial travel.
Senior Operations Lead, Performance Management
Sr. Ops Lead in Performance Management at R1, driving strategic performance in healthcare revenue cycle operations. Collaborating across teams and leveraging data for operational excellence.
Director of Operations
Director of Operations at Bowhead managing SIT Group programs with full P&L responsibility. Leading initiatives for client engagement and operational excellence across DoD contracts.
General Manager, Operations
General Manager of Operations leading service territories at Honor, redefining aging care through technology. Managing teams to enhance client experience and operational effectiveness.