Head of Commercial Process Excellence
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Head of Commercial Process Excellence optimizing Lean and AI-enabled commercial workflows. Re:Build Manufacturing scales aerospace, medical, energy, and robotics products in America.
Responsibilities:
- Identify commercial process gaps across sales, business development, and deal execution
- Design best-in-class workflows grounded in Lean principles and RLOS
- Build and deploy AI-powered workflows using LLMs, automation, and AI-assisted analytics
- Reduce manual effort in proposal generation, CRM hygiene, and documentation
- Serve as the commercial team's expert on practical AI applications
- Evaluate and recommend new AI tools
- Own standard work and SOPs across the commercial organization, including governance, version control, and accessibility
- Lead organizational change for process transformation, including collaborator alignment, resistance management, and adoption planning
- Design and deliver modular, role-specific training
- Monitor process alignment, diagnose drift, and close gaps through coaching and refresher interventions
- Maintain a documented evolution log
- Run a formal continuous improvement cadence involving process reviews, retrospectives, and data-driven prioritization
- Report progress to the VP of GTM Operations
Requirements:
- 7–10+ years of experience in commercial operations, GTM operations, or process excellence
- Proven experience in commercial operations, GTM operations, process excellence, or a closely related function
- Hands-on experience deploying AI tools, including LLMs, automation platforms, and AI-assisted analytics, in a commercial or operational context
- Working knowledge of Lean methodologies, including value stream mapping, standard work, root cause analysis, and PDCA, applied in a commercial or non-manufacturing environment
- Experience building SOPs and standard work documentation at an organizational scale
- Strong facilitation and training skills
- Analytical fluency and ability to use data to diagnose process problems and measure improvement outcomes
- Preferred: Background in a PE-backed industrial, manufacturing, or multi-site commercial environment
- Preferred: Lean Six Sigma certification (Green Belt or higher) or equivalent continuous improvement credential
- Preferred: Experience in commercial operations or revenue operations within an engineering-intensive B2B company
- Preferred: Familiarity with CRM platforms, GTM Ops tooling, and CLM systems
- Preferred: Experience building AI-enabled training or knowledge management systems
- Preferred: Exposure to aerospace and defense, robotics and intelligent automation, life sciences, electrification, or energy and environmental solutions markets
Benefits:
- Annual incentive compensation eligibility
- Long-term incentives eligibility
- Medical benefits
- Dental benefits
- Vision benefits
- Retirement benefits
- Paid time off
- Comprehensive benefits package
- Employee shared ownership in the company
- Financial rewards tied to company success
Similar Jobs
Head of Delivery
Head of Delivery leading Silver Cloud’s HR transformation consulting practice. Owning commercial performance, delivery quality, resource planning and team growth.
Head of APAC
Head of APAC driving commercial expansion, FX strategy, and payment corridor launches for Zepz, powering WorldRemit and Sendwave. Owning regional revenue, PnL, partnerships, and market growth.
Maître, Responsabile di sala – Nove 1* Michelin
Maître coordinating dining-room service at Nove, Villa della Pergola’s Michelin-starred restaurant. Leading hospitality, wine presentation, and collaboration between the dining room and kitchen.
Head of Channel
Head of Channel building HiddenLayer’s global partner strategy for its AI security platform. Driving reseller, distributor, integrator, and MSSP revenue through scalable channel programs.
Head of Supply
Head of Supply managing supply planning, partner economics, incentives, and quality. Supporting Social Discovery Group’s global social discovery platforms and online connections.
Head of Service Delivery
Head of Service Delivery overseeing workforce, quality assurance, vendors, and AI operations. Improving Scan.com’s national diagnostic-imaging network for faster patient diagnoses.
Head of Brand and Creative
Head of Brand and Creative shaping Lyrebird's UK healthcare AI brand. Leading strategy, creative operations, campaigns, and measurement for clinicians.
Head of Homes Supply
Airbnb leader scaling Homes and Hotels supply across Thailand and Vietnam. Driving host acquisition, listing quality, market growth, and high-performing teams.
Head of Distribution Strategy
Head of Distribution Strategy translating Guardian’s insurance and financial-services strategy into enterprise growth plans. Developing market choices, investment cases, CRM priorities, and execution roadmaps.
Founding Head of Brand
Founding brand leader defining Melotech's identity and narrative for technology-driven media and entertainment products. Building campaigns, partnerships and reputation from the ground up.
Global Head of SDLC Solution
Global SDLC leader shaping Valiantys’ Atlassian, DevOps, and AI professional services practice. Building repeatable offerings, leading regional teams, and driving enterprise software delivery transformation.
Global Head of SDLC Solution
Global SDLC practice leader turning Valiantys’ Atlassian, DevOps, and AI expertise into scalable professional services solutions. Building regional teams, reusable IP, and AI-enabled software delivery transformation.
Head of Training and Development
Head of Training & Development building GenServe’s technician, safety, and enterprise training function. Establishing systems, curricula, metrics, and a regional trainer network.
Head of Performance Creative
Head of Performance Creative leading paid advertising strategy for a global DTC wellness brand. Building creative teams, testing systems, and campaigns that drive profitable customer acquisition.
Head of Epidemiology
Head of Epidemiology leading Fortrea’s epidemiology and real-world evidence consulting capability. Governing complex programs, strategic client relationships, scientific standards, and senior team development.
Head of Bioprocessing
Head of Bioprocessing driving biopharma sales, strategic partnerships, and customer solutions for Avantor in Japan. Leading distributors, key accounts, and cross-functional teams supporting life sciences growth.
Head of Cinematography, Layout – Ink
Netflix Head of Cinematography, Layout shaping cinematic vision for GenAI-native animated content. Building hybrid 2D/3D workflows and leading layout teams toward feature-quality production.
Co-Head of ERP Consulting, Real Estate and Housing
Leitung eines ERP-Consulting-Teams für WOWIPORT, Hypoports Cloud-ERP für die Wohnungswirtschaft. Steuerung von Consultants, Implementierungen, Qualität und Kundenprozessen.
Head of Protection Intermediary Distribution
Head of Protection Intermediary Distribution leading Scottish Widows’ UK protection distribution strategy. Building intermediary partnerships, profitable growth and a high-performing commercial team.
Head of Protection Intermediary Distribution
Head of Protection Intermediary Distribution leading Scottish Widows’ UK protection growth strategy. Building intermediary partnerships, driving profitable market growth and developing a high-performing team.