Infrastructure Operations Manager
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Job Description
Infrastructure Operations Manager overseeing operational status and maintenance of Technical Control facilities. Managing tech control equipment and supervising tech control employees for critical operations.
Responsibilities:
- Maintain operational status of Technical Control facilities
- Manage Tech Control equipment including switches, encryption devices, network operation consoles, and circuits
- Supervise tech control employees in efforts similar in size and scope to this contract
- Provide technical direction for coordinating, restoring, and reporting functions
- Operate and maintain Tier 2 Tech Control Helpdesk functions per DISAC 310-175-9
- Communicate with highest levels of management (oral and written)
- Handle incidents and service requests for changes, problems, configurations, and equipment requisitions
Requirements:
- Bachelor's Degree in IT-related field or 5 years equivalent experience
- 5+ years managing and operating cryptographic facilities
- Registered Communications Distribution Designer (RCDD)
- Active Top Secret Clearance, SCI Eligible
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