Intake Assessment Therapist II – Virtual Psychiatric Response
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Job Description
Provides and coordinates telephone intake and crisis intervention services to patients with psychiatric needs. Handling insurance authorizations and facilitating referrals to healthcare professionals.
Responsibilities:
- Provides and coordinates telephone intake and crisis intervention services by performing psychosocial assessments and crisis intervention services to patients identified as having psychiatric or chemical dependency problems.
- Obtains insurance authorization for patients requiring behavioral health services and facilitates referral to physicians and psychotherapists.
Requirements:
- Education: Equivalent experience will be accepted in lieu of the required degree or diploma.
- Master's: social work, counseling, or related field or equivalent education/experience
- 2 years recent relevant experience.
- Certification & Licensure: CPI-Crisis Prevention Institute 5150 training
- Knowledgeable in child, adolescent, chemical dependency, adult and geriatric psychopathology, treatment and comprehensive mental status screening.
- Must be competent in crisis interventions.
- Familiar with legal issues and California laws relating to the voluntary and involuntary treatment of the mentally ill and chemically dependent.
- Possess an understanding of current insurance benefits and medical necessity in the area of mental health.
- Familiar with criteria for disposition to all possible levels of care within the mental health continuum in the community.
- Familiar with community resources in the care of the mentally ill.
- Knowledge of PC and basic programs.
- Ability to work in an environment where patients and their families/representatives may be experiencing stress.
- Ability to take appropriate actions in volatile situations.
- Mental Health interviewing and screening skills required.
- Demonstrates sound clinical judgment, problem solving and decision-making skills.
- Ability to interpret complex insurance regulations and authorization.
- Detail oriented and have excellent written and verbal skills.
- Strong interpersonal skills and customer relation skills.
Benefits:
- No Unions: No
- Eligible positions also include a comprehensive benefits package.
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