Interface Analyst
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Job Description
Interface Analyst establishing interoperability software interfaces for surgery centers. Collaborating with clients and internal teams to ensure smooth integration and issue resolution.
Responsibilities:
- As part of the interoperability department, works to establish interfaces for surgery center clients and their business partners.
- Interfaces are critical to client success with the HST platform and are implemented alongside a core HST product or post-implementation of our core products.
- Must be able to follow project plans and gain an understanding of business and information technology.
- Quality Assurance testing and application function verification may also be necessary when appropriate.
- Install and maintain interfaces for surgery center clients and their business partners.
- Proactively coordinate with internal teams, client IT teams, and HST vendors to obtain configuration information, coordinate and test interface installs.
- Identify areas of improvement to streamline interface implementations.
- Routinely manage and troubleshoot issues with live interfaces and escalate issues to the development team as needed.
- Document interface install processes and process changes.
- Support QA efforts for interface products in conjunction with the product and development teams.
Requirements:
- 2-3 years’ work experience in information technology, computer systems, computer science or related field
- Working knowledge of interface/integration technology concepts (e.g., HL7, APIs, databases, client-server, querying software, and communications protocols)
- Some experience with SQL preferred
- Experience with Mirth and/or other healthcare data engines a plus
- Strong communication, problem-solving, and time management skills
- Organizing and managing workloads and backlogs in a fast-paced environment
- Excellent customer service skills
- Strong analytical and decision-making skills
- Able to work independently and as part of a tightly integrated team
- Ability to generate clear documentation with attention to detail
Benefits:
- Remote work environment
- Health benefits paid for employees
- Flexible Paid Time Off Policy
- 11 company holidays per year
- Paid parental leave
- 401K with matching contributions
- Learning and development allowance
- A diverse, inclusive, and fun team!
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