Invoice-to-Cash Manager
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Job Description
Invoice-to-Cash Manager leading cash application and collections at TransUnion. Ensuring accurate invoicing, cash flow optimization, and collaboration across teams while managing performance and compliance.
Responsibilities:
- Oversee billing, cash application, collections, and dispute management teams.
- Ensure accurate and timely invoice generation in compliance with contractual terms.
- Monitor daily cash posting and unapplied cash resolution.
- Drive collections strategy to reduce DSO and improve aging buckets.
- Review credit limits and approve credit risk decisions within authority.
- Own KPIs including: DSO (Days Sales Outstanding) Aging >90 days Bad debt reserves Billing accuracy rate.
- Prepare monthly AR reporting and executive dashboards.
- Identify trends impacting cash flow and implement corrective actions.
- Lead automation initiatives (invoice delivery automation, EDI, portal integrations).
- Align with Billing Director and Collections Leadership on Standardized global billing and collections processes.
- Partner with IT on ERP enhancements (Peoplesoft, High Radius, Power BI) Support system integrations during acquisitions.
- Partner with Sales on contract review, customer onboarding and collection activities.
- Work with Legal on dispute escalations and contractual compliance.
- Support integration of new business units into O2C framework.
- Ensure SOX/internal control compliance for I2C Processes.
- Monitor write-offs and approve within delegation of authority.
- Maintain audit-ready documentation.
- Lead, mentor, and develop billing, collections, and cash application teams.
- Align with Leadership teams to set annual goals aligned with corporate objectives.
- Conduct performance reviews and succession planning.
- Foster a culture of accountability and continuous improvement.
Requirements:
- Bachelor’s degree in finance, Accounting, or related field.
- 5–8+ years of progressive experience in Invoice-to-Cash or Accounts Receivable (Cash applications, Collections AND Billing)
- 4- 5 years of leadership experience.
- Strong knowledge of ERP systems (PeopleSoft)
- Proven track record improving DSO and cash flow.
- Experience with process automation and system implementations.
- Strong analytical, communication, and stakeholder management skills.
- Experience in global/shared service environments.
- Advanced Excel / BI tools (Power BI, Tableau).
Benefits:
- Flexible work arrangements
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