IT Delivery Manager – Monetization
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Job Description
IT Delivery Manager managing epics and resources while collaborating with stakeholders in a global gaming company. Driving project success within a multinational team in the video game industry.
Responsibilities:
- Own the full lifecycle of epics: define statuses, manage valid transitions, and ensure epics are accurately structured, labelled, and up to date at all times
- Together with the Engineering team continuously improve the process for working with epics, including ticket types, labelling conventions, content standards, and formatting
- Prioritize tasks for the team and adjust scope and ticket types as project requirements evolve
- Manage scope changes at both the project and individual task level, ensuring impact is assessed and communicated
- Plan team capacity and workload when new projects are initiated, balancing priorities across concurrent deliveries
- Estimate resource requirements and negotiate deadlines with project managers to ensure realistic and achievable commitments
- Act as the link between the development team and a wide range of stakeholders: collect ETAs, validate them, and communicate progress clearly
- Provide regular progress reporting on development timelines within projects, giving clear visibility to all stakeholders
- Prioritize the team's backlog continuously, provide justified and transparent priorities, and align them with the product manager
- Build and improve collaboration processes with project managers and external partners
- Engage with the product vertical on business topics, acting as a bridge between delivery and product strategy
- Prepare guidelines and documentation for other teams explaining how the MIT (Monetization IT) team operates
- Run daily stand-ups and keep the team's rhythm consistent
- Co-facilitate retrospectives with the tech lead and drive continuous improvement
- Organize team activities and maintain a positive team atmosphere, including non-technical retrospectives, celebrations, and team-building moments
- Champion Agile/Scrum practices, facilitating sprint planning, retrospectives, and continuous improvement cycles
Requirements:
- 3–5 years of experience in IT project or delivery management within a large, complex organization
- Experience in delivering IT projects (preferred)
- Strong stakeholder management skills, with the ability to influence and align diverse groups across business and technology
- Experience working with cross-functional teams in a matrixed environment
- Hands-on experience managing backlogs, epics, and delivery workflows in tools such as Jira or Confluence
- Excellent communication, facilitation, and problem-solving skills
- Experience with/ being ready to be working with distributed, cross-timezone teams, with a flexible approach to async communication and scheduling (preferred)
- Fluency in English (min B2 is a must)
Benefits:
- 100% company-paid medical, dental, and vision plans
- Unlimited Flexible Time Off
- Personalized career roadmap for each employee
- Professional development through training and educational opportunities
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