IT Manager
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Job Description
IT Manager overseeing technology operations and infrastructure management for Javvy Coffee Company. Developing security measures, managing IT systems, and ensuring efficient device usage across the organization.
Responsibilities:
- Manage all employee devices (Mac and Windows) across the organization
- Oversee device lifecycle (procurement, provisioning, maintenance, decommissioning) in partnership with our PEO provider
- Administer and optimize our existing MDM solution provided through our PEO
- Provide hands-on IT support and troubleshooting across the organization
- Ensure consistent device standards, security configurations, and compliance across all endpoints
- Monitor IT vendor and software spend, track billing for IT services, and identify opportunities for cost savings and optimization
- Own system access across all tools and platforms
- Design and maintain onboarding and offboarding processes for IT and system access
- Ensure least-privilege access and proper role-based permissions
- Monitor and manage access to API keys, credentials, and sensitive integrations, including auditing usage and enforcing secure practices
- Lead company-wide cybersecurity initiatives and training programs
- Implement and manage security tools (e.g., endpoint protection, MFA, SSO)
- Identify risks and proactively strengthen our security posture
- Establish safeguards and governance around the company’s use of AI tools and platforms to ensure secure, responsible, and compliant usage
- Partner with teams to evaluate emerging AI workflows, tools, and automations for security, privacy, and operational risk
- Own and administer our Google Workspace environment (user management, security settings, configurations)
- Evaluate, implement, and manage additional IT systems and tools as we scale
- Own vendor relationships for IT-related services (including our PEO for device/MDM)
- Ensure systems are scalable, reliable, and cost-effective
- Establish and maintain data backup and recovery processes
- Develop and test disaster recovery and business continuity plans
- Build and maintain IT policies, standards, and procedures from scratch
- Ensure alignment with security best practices and any relevant compliance requirements
- Create clear documentation for systems, processes, and internal use
Requirements:
- Associate Google Workspace Administrator certification
- Experience owning or heavily contributing to IT in a startup or high-growth environment
- Comfortable being a team of one and making decisions independently
- Move between strategy and hands-on execution with ease
- Strong experience with device management, identity/access management, and SaaS ecosystems
- Understand cybersecurity fundamentals and have implemented security practices in real environments
- Familiarity with API security, access governance, and modern AI tooling considerations in the workplace
- Proactive, organized, and naturally build structure where there is ambiguity
- Communicate clearly with both technical and non-technical stakeholders
- Enjoy building processes and systems from the ground up
Benefits:
- 100% Company-Paid Health, Dental, Vision & Life Insurance for employees (Family coverage available at employee cost)
- 401(k) Retirement Plan
- Parental Leave
- Free Access to Javvy Products
- Career Growth Opportunities
- Collaborative, Fast-Paced Start-Up Environment
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