IT Product Manager
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Job Description
IT Product Manager owning product backlog and driving product launches for IT applications. Collaborating with business leaders and vendors in a fast-paced environment to deliver innovative solutions.
Responsibilities:
- Develop and coordinate the product backlog, or the prioritized list of requirements for future product development
- Innovates, launches, and maintains applications and products under their jurisdiction
- Builds strong relationships with business leaders, through regular communication
- Stays up-to-date on vendor product updates and roadmaps
- Proactively sharing upcoming features with business leaders
- Collaborates with product vendors, matching product capability with business owner needs
- Collaborates with business leaders to develop roadmaps and drive products from concept to launch in a fast-paced environment
- Owns and executes product roadmap
- Oversees innovation and end-to-end launch and maintenance of products
- Leads the planning and implementation of projects
- Leads discovery, sets scope, estimates, and develops business case(s) for new engagements
- Reviews business needs, identifies priorities, and works with the Project Management Office (PMO) team to outline deliverables, milestones, and identifies opportunities and risks
- Assists leadership to define, research, and prioritize improvement initiatives, ensuring alignment with organizational strategies
- Ensures projects all have clear design, build, run, maintain, support and security considerations met
- In collaboration with business leaders sets clear and measurable success metrics and KPIs for projects
- Provides leadership with updates, metrics, and reports throughout the whole SDLC
- Coordinates projects while collaboratively working with the PMO
- Translates product roadmap features into well-defined product requirements including features, user stories, tasks and acceptance criteria
- Creates and maintains detailed documentation of products
- Works with IT Leadership and PMO to manage product budget where appropriate
- Provides direction and support to product and project team
- Schedules and carries out User Acceptance Testing (UAT) with business owners
- Works in an Agile or Agile hybrid environment using best practices
- Leads the product functional design
- Works collaboratively with development and Quality Assurance (QA) teams
- Coordinates resolution of escalated issues
- Works with the release management team to coordinate releases and tests features post-release
- Performs other duties as assigned
Requirements:
- Bachelor's degree preferred
- Minimum of five (5) years of working experience in business analysis required
- Experience with project analysis, estimating, business case development and financial analysis required
- Microsoft SQL Server database and Agile experience required
- Extensive experience in process improvement and project management preferred
- Experience with Customer Relationship Management (CRM) system required
- Experience with Student Information System (SIS) preferred
- Experience with Enterprise Resource Planning (ERP) systems preferred
- Comprehensive analytical, conceptual, and problem-solving experience required
- Previous experience serving as a project lead is required
- Experience in higher education preferred
- Experience working in a technology-driven enterprise is required
Benefits:
- comprehensive well-being benefits for you and your family
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