Associate Product Manager
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Job Description
Associate Product Manager focusing on operational effectiveness and cross-functional coordination in product delivery. Improving workflows and supporting high-quality product experiences at scale.
Responsibilities:
- Partner with Product, Engineering, Support, and Operations teams to validate workflows and improve launch quality
- Support product launches and releases by coordinating readiness activities across teams
- Identify operational risks, edge cases, downstream impacts, and process gaps prior to release
- Assist with release validation, issue tracking, and user acceptance testing activities when needed
- Help improve release processes, documentation standards, and operational handoffs
- Contribute to a culture of continuous improvement across product delivery, communication, and operational workflows
- Serve as a connective point between Product, Engineering, Support, Operations, and other business teams
- Help improve visibility into current initiatives, product capabilities, and upcoming releases
- Coordinate communication related to product changes, operational impacts, and internal enablement
- Gather and synthesize feedback from internal stakeholders to identify recurring friction points and improvement opportunities
- Help identify opportunities to improve internal tooling, workflows, and operational processes
- Support roadmap initiatives related to internal systems, process optimization, and operational scalability
- Independently coordinate and drive smaller-scale operational and workflow improvement initiatives
- Partner with stakeholders to improve efficiency across product delivery and support workflows
- Explore opportunities for automation and AI-assisted workflow improvements
- Partner with Product Managers to maintain clarity, alignment, and operational follow-through across initiatives
- Review and organize enhancement requests, operational feedback, and reported issues
- Help maintain clarity and alignment within project management and tracking systems
- Support ongoing product operations and process improvement initiatives
Requirements:
- Bachelor’s degree in Business, Information Systems, Computer Science, or related field preferred
- 1–3 years of experience in product management, product operations, business analysis, software support, project coordination, or related roles
- Strong organizational skills with attention to detail and follow-through
- Excellent written and verbal communication skills
- Ability to navigate ambiguity and work cross-functionally in a collaborative environment
- Comfortable balancing operational coordination with strategic process improvement
- Strong problem-solving and systems-thinking mindset
- Familiarity with Agile or Scrum development environments
- Experience using project management and collaboration tools such as Jira, Linear, Confluence, Zendesk, or similar platforms
- Experience coordinating software releases, testing activities, or operational workflows
- Ability to identify patterns, inefficiencies, and opportunities for process improvement
- Interest in AI tools, workflow automation, and operational scalability
- Basic technical understanding of APIs, databases, or web applications is a plus
Benefits:
- Flexible work arrangements
- Professional development opportunities
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