IT Solutions Engineer

Posted 3hrs ago

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Job Description

IT Solutions Engineer automating identity, device, HR, and SaaS systems for Finom’s European fintech platform. Building secure integrations, access workflows, and endpoint automation.

Responsibilities:

  • Design, build, and maintain automated provisioning and deprovisioning across high-volume applications
  • Implement birthright roles and HiBob-driven joiner, mover, and leaver workflows
  • Integrate HiBob, JumpCloud, Tequipy, Google Workspace, Slack, Notion, and other SaaS systems using REST APIs, SCIM, webhooks, and n8n
  • Configure and debug SSO/SCIM and SAML flows in JumpCloud
  • Own SSO application integrations and troubleshoot provisioning and authentication issues
  • Build security automations for local admin removal and least-privilege enforcement
  • Contribute to DORA, ISO 27001, and SOC 2 initiatives
  • Administer Jira Service Management, Atlassian Suite, Slack, and Notion
  • Configure JSM workflows, request types, forms, and automations
  • Build and test JumpCloud MDM policies, profiles, and scripts for Windows and macOS zero-touch deployment
  • Manage software deployment and OS-level configuration at scale
  • Monitor logs, performance, and SaaS usage to identify waste and implement cost-saving changes
  • Create and maintain technical documentation, configuration records, automation flows, and API maps
  • Lead smaller technical projects from requirements through delivery
  • Provide technical guidance to the team and collaborate with Security, People Ops, and DevOps

Requirements:

  • At least 3 years in IT support, systems administration, or IT/DevOps engineering
  • Hands-on expertise across Windows and macOS environments
  • Strong IAM experience with JumpCloud or a comparable IdP, including SSO, SCIM, and SAML
  • Experience configuring integrations and debugging complex provisioning and authentication issues
  • Strong MDM/UEM experience with JumpCloud MDM, Intune, or Jamf
  • Experience creating profiles and scripts for zero-touch deployment
  • Scripting skills in PowerShell, Bash, Python, or similar
  • Experience integrating multiple systems using REST APIs, webhooks, and SCIM
  • Experience with n8n or a comparable automation/iPaaS platform
  • Proficiency administering Google Workspace or M365
  • Experience with ITSM tools, ideally Jira Service Management
  • Clear, concise communication in English across technical and non-technical audiences
  • Advanced use of AI tools for troubleshooting, drafting automations, and operational efficiency
  • Familiarity with ISO 27001, DORA, SOC 2, and SaaS governance tooling is a strong plus
  • Experience with HiBob or similar HRIS-driven automation is a strong plus
  • Experience with Tequipy or similar hardware lifecycle tooling is a strong plus
  • Experience in high-growth infrastructure environments is a strong plus
  • ITIL 4 Foundation and JumpCloud Core Certification, or willingness to certify, are a strong plus

Benefits:

  • Continuous personal and professional development opportunities
  • Flexible option to travel and work remotely or in a hybrid model across Europe
  • Stock Options Program available to every team member
  • Support and care promoting employee well-being and success
  • Work & Swim Program: one month in a corporate apartment in Cyprus
  • Equal opportunity workplace and diversity commitment