IT Solutions Engineer
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Job Description
IT Solutions Engineer automating identity, device, and SaaS systems for Finom’s fintech platform. Building secure integrations and lifecycle workflows across European operations.
Responsibilities:
- Build and maintain automated provisioning and deprovisioning across applications
- Implement birthright roles and HiBob-driven joiner, mover, and leaver workflows
- Integrate HiBob, JumpCloud, Tequipy, Google Workspace, Slack, Notion, and the wider SaaS estate using REST APIs, SCIM, and n8n
- Configure and debug SSO/SCIM and SAML flows in JumpCloud
- Own SSO application integrations and troubleshoot provisioning and authentication issues
- Build security and compliance automations for local admin removal and least-privilege enforcement, contributing to DORA, ISO 27001, and SOC 2 initiatives
- Administer Jira Service Management, Atlassian Suite, Slack, and Notion
- Configure JSM workflows, request types, forms, and automations
- Build and test JumpCloud MDM policies, profiles, and scripts for zero-touch Windows and macOS deployment via Apple Business Manager
- Manage software deployment and OS-level endpoint configuration at scale
- Monitor logs, performance, and SaaS usage to identify waste and cost-saving opportunities
- Implement license reclamation and other optimization workflows
- Create and maintain technical documentation, configuration records, automation flows, and API maps
- Lead smaller technical projects from requirements through delivery and provide technical guidance
Requirements:
- At least 3 years in IT support, systems administration, or IT/DevOps engineering
- Hands-on expertise across Windows and macOS environments
- Strong IAM experience with JumpCloud or a comparable IdP, including SSO, SCIM, and SAML
- Strong MDM/UEM experience with JumpCloud MDM, Intune, or Jamf, including profiles and scripts for zero-touch deployment
- Scripting skills in PowerShell, Bash, Python, or similar
- Experience with REST APIs, webhooks, SCIM, and n8n or a comparable automation/iPaaS platform
- Proficiency administering Google Workspace or M365
- Experience with ITSM tools, ideally Jira Service Management
- Clear, concise communication in English across technical and non-technical audiences
- Advanced use of AI tools for troubleshooting, drafting automations, and operational efficiency
- Familiarity with ISO 27001, DORA, SOC 2, and SaaS governance tooling is a strong plus
- Experience with HiBob or similar HRIS-driven automation and Tequipy or similar hardware lifecycle tooling is a strong plus
- Experience in high-growth, modern infrastructure environments is a strong plus
- ITIL 4 Foundation and JumpCloud Core Certification, or willingness to certify, is a strong plus
Benefits:
- Flexible travel and remote or hybrid work across Europe
- Stock Options Program available to every team member
- Continuous personal and professional development resources and opportunities
- Ongoing support and care
- Work & Swim Program: one month in a corporate apartment in Cyprus
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