Junior Legal Bilingüe
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Job Description
Responsible for providing exceptional attention to potential clients and managing legal inquiries. Evaluating initial consultations and presenting solutions for clients' legal needs.
Responsibilities:
- Atender de manera oportuna las llamadas entrantes provenientes de líneas publicitarias
- Gestionar los leads registrados en el sistema de casos
- Evaluar la situación legal de cada potencial cliente
- Comunicar las estrategias y opciones que Legal One Law puede ofrecer
- Elaborar notas detalladas en la sección “Descripción del Incidente”
- Dar seguimiento a los potenciales clientes para garantizar la recepción de la documentación necesaria
Requirements:
- Responsable de brindar una atención excepcional a potenciales clientes
- Empatía y entendimiento en la evaluación de consultas iniciales
- Comunicación clara de las estrategias legales disponibles
- Registro preciso de información en el sistema de gestión de casos
- Seguimiento a los potenciales clientes para la recepción de documentación necesaria
- Transferir correctamente a nuevos clientes aceptados al área legal correspondiente.
- Apoyar en proyectos especiales según se solicite
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