Legal Assistant – Personal Injury
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Job Description
Legal Assistant handling intakes and case management in personal injury law. Providing empathetic support while working remotely from specific Colombian cities.
Responsibilities:
- Realizar intakes de transferencia cálida después de que la recepción abra un asunto en Litify (CRM)
- Para casos de accidentes de vehículos y locales, establecer responsabilidad, seguro y lesión; enviar acuerdo de honorarios de contingencia (CFA) durante la llamada cuando sea apropiado
- Para casos de mala práctica médica, completar cuestionario estructurado y remitir para revisión del abogado antes de enviar CFA
- Proporcionar una experiencia empática y profesional a los llamadores
- Asistir con evaluación de llamadas de Google LSA si es asignado
Requirements:
- Mínimo 1 año en derecho de lesiones personales como paralegal (experiencia en California es un plus)
- Familiaridad con software de gestión de casos como Clio (preferido pero no requerido)
- Capacidad para adaptarse a diferentes procesos de presentación en distintas jurisdicciones
- Fuertes habilidades organizativas y de gestión del tiempo
- Capacidad para trabajar bajo plazos ajustados
- Excelentes habilidades de comunicación escrita y verbal en inglés y español
- Capacidad para trabajar de manera independiente y como parte de un equipo colaborativo
Benefits:
- Soporte después de horas (noches/fines de semana/días festivos) según sea necesario
- Participar en programas de capacitación inicial y continuo
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