Legal Engineer, Product Specialist
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Job Description
Legal Engineer leveraging legal expertise and AI to assist law firms and corporations in LATAM. Focused on integration, adoption, and maximizing the value of Harvey’s platform in regional legal workflows.
Responsibilities:
- Build trusted relationships with law firm and in-house legal teams across Mexico and LATAM by understanding their unique workflows and offering tailored guidance on how to incorporate Harvey’s AI into daily legal practice.
- Design and lead onboarding sessions, product demonstrations, training workshops, and ongoing enablement programs that drive adoption and maximize the value of Harvey’s platform.
- Act as a strategic partner to Customer Success Managers and Account Executives to identify expansion opportunities and support renewal efforts through demonstrated impact, engagement, and measurable adoption.
- Proactively surface obstacles to adoption by engaging users with thoughtful questions and legal empathy, then develop and implement strategies to overcome them.
- Translate regional legal practice needs into actionable feedback for Harvey’s product and engineering teams, helping to shape product development through a LATAM lawyer’s lens.
- Monitor usage trends and identify at-risk accounts or untapped opportunities, working cross-functionally to re-engage users and showcase new or underutilized capabilities.
- Contribute to customer-facing content (e.g., training materials, use case guides, and FAQs) tailored to LATAM legal workflows, practice areas, and regulatory environments.
- Provide competitive and market intelligence on the LATAM legal and legal-tech landscape to inform sales strategy, positioning, and go-to-market planning.
- Support and strengthen Harvey’s credibility and brand across LATAM by delivering high-quality, domain-specific guidance that meets the expectations of leading legal professionals.
Requirements:
- Based in Mexico City and eligible to work in Mexico.
- Mexican practising certificate or equivalent civil-law legal qualification.
- At least 3 years of experience practicing law at a top-tier law firm or in-house at a major corporate or financial institution, preferably with a corporate, regulatory, or disputes focus.
- Full professional fluency in Spanish and English, with the ability to engage credibly and persuasively with legal professionals across LATAM and global markets. Professionally fluency in Portuguese is a plus.
- Strong understanding of LATAM legal processes and challenges faced by law firms and in-house legal teams.
- Executive presence and engagement skills, with an ability to establish strong relationships with key decision makers and build credibility at all levels.
- Outstanding presentation skills to both legal and executive audiences, whether impromptu on a whiteboard or through structured presentations and product demos.
- Curiosity about AI’s potential to transform the legal industry and legal service delivery.
- Sales or customer-facing experience—including law firm business development, secondments, or direct client relationship management—is a plus.
Benefits:
- No mention of specific benefits
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