Legal Records Specialist
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Job Description
Legal Records Specialist at Job Duck supporting paralegals with legal documentation and medical records management. Handling outgoing requests and ensuring confidentiality in a remote environment.
Responsibilities:
- Manage outgoing requests and follow-ups
- Maintain confidentiality and work in a secure, private workspace
- Create and maintain medical expense summaries and billing logs in Excel
- Work within a case management system and use document/email templates
- Track and organize records and bills once received
- Request and process medical records and medical bills through external portals
- Support paralegals by ensuring documentation is accurate, complete, and properly processed
- Provide light administrative legal support as needed
- Make outbound client calls (approximately 5–10 per day) for monthly 28-day client check-ins
- Adhere to established systems and workflows
Requirements:
- 1-2 years of experience working as a legal assistant or in a law firm
- Strong attention to detail required
- Self-driven and disciplined
- Team-oriented mindset
- Adaptability and flexibility
- Comfort with structured workflows and established processes
- Good numerical skills; proficiency in Excel
- Strong English communication skills (verbal and written)
- Experience working successfully in a remote environment
- Ability to handle confidential information
- Comfortable making outbound client calls
- Willingness to support different teams as needed
Benefits:
- Competitive salary
- Paid Time Off and holiday pay (where applicable)
- Annual Bonuses
- 100% remote/home-based position
- Full-time, long-term career opportunities
- Parental Leave
- Professional development and training
- Dedicated team support
- Alignment with our clients' core values
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