Licensed Telephonic Counselor
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Job Description
Licensed Telephonic Counselor providing confidential, non-medical counseling services to military families. Engage in solution-focused therapy while collaborating within a 24/7 support team.
Responsibilities:
- Provide participants with confidential, non-medical counseling services
- Assess the participant’s immediate risk and biopsychosocial needs
- Provide appropriate referrals for resources and treatment
- Use clinical expertise, professional judgment and best practices
- Execute duty to warn/mandated reporting processes
- Partner with peers and leaders promoting and embracing a culture of change; supporting all parties through the change process
- Demonstrate the ability to be agile and flexible in work process
- Deliver excellent clinical judgment and interpersonal communication skills
- Understand confidentiality and privacy regulations
- Demonstrate excellent verbal and written communication
- Display knowledge and understanding of the military lifestyle and culture while maintaining the highest degree of sensitivity, compassion and respect for Service Members and their families
Requirements:
- Must be a U.S. Citizen
- Master’s degree or PhD from an accredited graduate program in a mental health related field such as social work, psychology, marriage/family therapy, or counseling
- Current, valid, unrestricted counseling license in California that grants the authority to provide counseling services as an independent practitioner in their respective fields
- Multi-state licensure highly preferred
- Minimum 4 years post masters clinical experience as a mental health and/or substance use clinician with demonstrated understanding of multiple therapeutic modalities, including brief therapy
- Knowledge and experience with Employee Assistance Programs (CEAP certification optional)
- Ability to meet the expectation to sit / apply for cross-licensure in additional state(s)
- Licensure costs will be fully covered by the company upon hire
- Knowledge and experience in crisis management
- Solid understanding of Z-codes
- Proficient with multiple software and system applications
- Demonstrated ability to set priorities including, but not limited to time management and organizational skills
- Ability to manage own caseload and coordinate all assigned cases
- Understanding of military life and culture
Benefits:
- Health insurance
- Vision insurance
- Dental insurance
- 401(k)
- Company paid life insurance
- Tuition reimbursement
- Minimum of 18 days of paid time off per year
- Paid holidays
- Continuing education program with funding and extra leave time
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