Logistics Analyst
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Job Description
Logistics Analyst overseeing end-to-end order management and shipping issue resolution in a high-tech environment for Akamai's global logistics team.
Responsibilities:
- Managing the complete order lifecycle, ensuring accurate fulfilment, timely execution, cost efficiency, and proper documentation.
- Addressing shipping disruptions such as delays, lost shipments, customs holds and compliance issues effectively.
- Collaborating with manufacturing and repair vendors to monitor order status and returns.
- Partnering with internal teams to communicate timelines, resolve and flag inventory discrepancies, and improve undefined speed.
- Monitoring and reporting on performance metrics for order accuracy, on-time delivery, and vendor reliability.
- Building ad hoc reports to manage orders in queue as they hit set milestones.
Requirements:
- Have 2 years of relevant experience and a Bachelor's Degree in a relevant field or its equivalent
- Have experience in logistics, supply chain, or international shipping.
- Be experienced in fulfilment/order management and end-to-end logistics process.
- Be familiar with customs documentation, Incoterms, and global freight processes.
- Have advanced Excel and analytical skills.
- Be familiar with working across systems (ERP, WMS, tracking tools).
- Demonstrate exceptional abilities in problem-solving, organization, and effective communication.
Benefits:
- Your health
- Your finances
- Your family
- Your time at work
- Your time pursuing other endeavors
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