Loss Prevention Fraud Analyst
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Job Description
U.S. Bank fraud analyst monitoring payment accounts, validating charges, and securing accounts. Resolving merchant issues and maintaining processing records for Elavon payment platforms.
Responsibilities:
- Monitor account activity to identify fraudulent financial transactions and violations
- Secure accounts to prevent losses
- Work with internal departments to validate that charges are authorized
- Work with merchants to resolve customer service issues or fraudulent activity
- Maintain merchant processing statistics and records
- Complete five weeks of training, Monday-Friday, 8am-4pm Eastern Time
Requirements:
- High school diploma or equivalent
- Typically three to five years of related work experience
- Ability to interpret technical and administrative instructions to answer recurring questions and use as a guide in solving similar problems or situations
- Experience with loss mitigation
- Effective verbal and written communication skills
- Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
- Technical or trade school certificate in business or computer science preferred
- Ability to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies
- Ability to complete employment eligibility verification and applicable background checks
Benefits:
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
- Incentive and recognition programs
- Equity stock purchase
- 401(k) contribution and pension
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