Major Litigation Unit Claims Consultant

Posted 40ds ago

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Job Description

Claims Consultant at CNA managing high complexity commercial claims with a focus on exceptional customer service and collaboration with business partners.

Responsibilities:

  • Manages an inventory of highly complex commercial claims with large exposures that require a high degree of technical expertise and coordination
  • Ensures exceptional customer service by managing all aspects of the claim
  • Verifies coverage and establishes timely and adequate reserves
  • Leads focused investigation to determine compensability, liability and covered damages
  • Collaborates with internal and external business partners to develop, own and execute a claim resolution strategy
  • Establishes and manages claim budgets by achieving timely claim resolution
  • Realizes and addresses subrogation/salvage opportunities or potential fraud occurrences
  • Keeps leadership informed of significant risks and losses
  • Maintains subject matter expertise and ensures compliance with state/local regulatory requirements
  • Mentors, guides, develops and delivers training to less experienced Claim Professionals.

Requirements:

  • Bachelor's Degree or equivalent experience
  • Typically a minimum six years of relevant experience, preferably in claim handling
  • Must have or be able to obtain and maintain an Insurance Adjuster License within 90 days of hire where applicable
  • Prior negotiation experience
  • Professional designations preferred (e.g. CPCU)

Benefits:

  • CNA offers a comprehensive and competitive benefits package to help our employees – and their family members – achieve their physical, financial, emotional and social wellbeing goals.