Manager, Centralized Dispatch
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Job Description
Dispatch Manager responsible for managing centralized dispatch operations in Canada. Ensuring efficiency and productivity goals are met while maintaining high customer satisfaction.
Responsibilities:
- Manages the day-to-day operations of centralized dispatch.
- Assists in meeting districts residential, commercial, and roll off efficiency goals.
- Communicates roll off capacity to districts.
- Ensures district rosters are reported to central dispatch daily.
- Develops, implements, and maintains processes, procedures, and programs to improve safety, productivity, and profitability of the site.
- Delivers verbal and written disciplinary action to employees when necessary.
- Conducts performance reviews for employees using appropriate performance management tools.
- Recruits, selects, hires, and ensures training of dispatch employees.
Requirements:
- Bachelor's Degree (accredited) or High School Diploma/GED with 4 years of relevant work experience
- 3 years of relevant work experience in the waste, environmental services, energy, or transportation industry
- 2 years of supervisory or management experience (in addition to education requirement)
Benefits:
- Medical
- Dental
- Vision
- Life Insurance
- Short-Term Disability
- Stock Purchase Plan
- Company match on RRSP
- Paid Vacation
- Holidays
- Personal Days
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