Senior Manager, LSMS, TSS, EMEA
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Job Description
Senior Manager directing a team of Technical Sales Specialists at Thermo Fisher Scientific. Focusing on business growth, customer satisfaction, and strategic collaboration across EMEA.
Responsibilities:
- Provide strategic and operational leadership to a team of Technical Sales Specialists (TSS) across EMEA
- Guide business growth and meet revenue targets
- Ensure customer satisfaction through innovative solutions and technical expertise
- Partner with sales, marketing, product management, and other cross-functional teams to implement commercial strategies
- Develop market opportunities and retain talent
- Create a culture of excellence and ensure delivery of exceptional customer value
- Use data-driven insights to enhance sales processes and maintain robust forecasting
Requirements:
- Masters Degree plus 12 years of progressive commercial experience in life sciences, analytical instruments, or related industry
- Preferred Fields of Study: Life Sciences, Chemistry, Engineering, or related scientific field
- 3+ years of people management experience leading teams in a matrix environment
- Deep understanding of LSMS scientific workflows, applications, and customer needs in relevant markets
- Demonstrated success in meeting sales targets and guiding business growth
- Strong strategic planning and business acumen with ability to analyse market trends
- Experience with CRM systems (preferably Salesforce) and sales operations processes
- Excellent communication and presentation skills, with ability to engage at all levels
- Demonstrated success in coaching, mentoring, and developing successful teams
- Ability to build and maintain productive relationships across functions
- Experience implementing commercial strategies and tactical business plans
- Strong project management skills and attention to detail
- Travel up to 50% as required
- Technical expertise in relevant product portfolios and applications
- Proficiency with Microsoft Office suite and business intelligence tools
- Ability to work independently while supporting a collaborative team environment
- Solution-focused with strong analytical and problem-solving capabilities
Benefits:
- Standard (Mon-Fri) work schedule
- Opportunities for professional growth
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