Manager, Operations
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Job Description
Manager of Operations leading initiatives for the Foundation for California Community Colleges. Enhancing internal systems for workforce development and assisting students with apprenticeships.
Responsibilities:
- Lead the development and implementation of internal technology platforms into a cohesive and efficient operational ecosystem
- Spearhead technical assistance sessions across all departments to align workflows and eliminate redundancies
- Streamline forms, templates, and internal processes for staff to better engage with external partners
- Develop and implement tracking systems for visibility across departments, including grant metrics and budgets
- Serve as the primary point of contact for collecting, storing, facilitating, and/or developing Standard Operating Procedures (SOP)
- Manage internal communication on updated processes, workflows, announcements, etc.
- Lead internal efforts for external communication and marketing, such as website design and e-newsletters
- Manage event logistics to reflect operational excellence
- Work with the LAUNCH leadership team to develop and implement strategic planning initiatives
- Lead efforts in team-wide development activities and mentor junior staff to provide growth opportunities
Requirements:
- Relevant BA/BS or a combination of work experience
- Minimum of seven (7) + years related work experience in workforce development, apprenticeship/ pre-apprenticeship, higher education
- Minimum of two (2) + years of experience in an education or non-profit environment preferred
- Knowledge of New & Innovative apprenticeship, pre-apprenticeship, and enhanced OJT concepts is a plus
- Demonstrated professional writing, presentation, and technical research skills required
- Advanced knowledge in different technological platforms, including but not limited to Microsoft Office and Google Suites required
- Experience engaging subject matter experts and scoping and assessing the work of short-term consultants is highly desired
- Prior supervisory experience preferred
- Familiarity with the Community College system is a plus
Benefits:
- Location Type: Fully Remote (California)
- Flex Work Option: Some
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