Manager, Process – Automation Strategy
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Job Description
Manager leading process improvement and automation strategies at Aqua Finance. Analyzing workflows and driving operational transformation for financial solutions.
Responsibilities:
- Conduct deep-dive assessments of operational workflows to uncover inefficiencies and automation opportunities
- Apply Lean Six Sigma principles to validate improvement potential and quantify expected benefits
- Develop future-state process maps and automation concepts aligned with business objectives
- Create comprehensive business requirements, user stories, and acceptance criteria for automation and process changes
- Direct and coordinate efforts of cross-functional teams (IT, Operations, vendors) during solution design phases
- Coach and mentor employees on Lean Six Sigma principles while promoting a culture of continuous improvement through structured problem-solving and informal guidance
- Build cost-benefit analyses and ROI models for proposed automation initiatives
- Monitor post-implementation results and recommend iterative improvements
- Maintain a prioritized pipeline of process improvement opportunities
- Stay current on automation technologies (RPA, workflow tools, API integrations) and best practices
Requirements:
- Bachelor’s degree in Business, Information Systems, or related field, or equivalent combination of education and experience
- 7 years in process improvement, business analysis, or automation strategy roles
- Lean Six Sigma Green Belt required; Black Belt preferred
- Proven experience leading complex initiatives with measurable business impact
- Strong understanding of automation technologies (RPA, workflow platforms, API-driven solutions)
- Exceptional ability to influence stakeholders and drive decisions without direct authority
- Experience in financial services or operations environments
- Familiarity with project management methodologies (Agile, PMP)
Benefits:
- Flexible and consumer-friendly financing programs
- Opportunities for professional development and personal growth
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