Manager, Virtualization and Digital Workspace Platforms
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Job Description
Genworth virtualization manager leading Citrix, Azure, and virtual workspace platforms. Managing engineers, platform strategy, operations, security, modernization, and vendors.
Responsibilities:
- Lead, mentor, and develop a high-performing team of virtualization and cloud engineers
- Establish team priorities, goals, and performance expectations aligned with organizational objectives
- Foster accountability, innovation, continuous improvement, and customer focus
- Support career development through coaching, training, certifications, and growth opportunities
- Collaborate with infrastructure, networking, security, application, and architecture teams to deliver enterprise solutions
- Own the strategy, roadmap, lifecycle management, and operational support of virtual desktop and application delivery platforms
- Lead administration and optimization of Citrix Cloud, Citrix DaaS, Citrix Virtual Apps and Desktops (CVAD), Azure-hosted VDI environments, and related end user computing technologies
- Support the evolution of the virtualization strategy, including cloud-hosted desktop services, Citrix-managed infrastructure offerings, and emerging virtual workspace technologies
- Evaluate new technologies and drive modernization initiatives improving employee experience, platform reliability, security, and operational efficiency
- Develop and maintain technology roadmaps aligned with business and IT strategic objectives
- Oversee day-to-day operations of virtualization and application delivery platforms
- Ensure platform availability, performance, scalability, and resiliency through proactive monitoring and management
- Lead incident response, root cause analysis, and problem management for critical platform issues
- Act as a senior escalation point for complex technical challenges
- Ensure disaster recovery, business continuity, and backup strategies are maintained and tested
- Partner with cybersecurity teams to maintain compliance with security standards, regulatory requirements, and vulnerability management processes
- Manage Azure-based infrastructure supporting virtual desktop and application workloads
- Drive cloud optimization initiatives focused on scalability, performance, governance, and cost management
- Identify automation opportunities using PowerShell, infrastructure-as-code, and cloud-native tools
- Partner with architecture teams to design scalable and secure solutions
- Manage vendor relationships, licensing agreements, support contracts, and service providers
- Identify operational efficiencies and cost optimization opportunities across virtualization and cloud platforms
- Support business case development and technology investment planning
Requirements:
- Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field, or equivalent professional experience
- 7+ years of experience supporting enterprise virtualization and cloud technologies
- 3+ years of experience leading technical teams, projects, or infrastructure operations
- Strong experience with Citrix Cloud
- Strong experience with Citrix DaaS
- Strong experience with Citrix Virtual Apps and Desktops (CVAD)
- Strong experience with XenApp and/or XenDesktop
- Strong experience with Microsoft Azure
- Strong experience with Windows Server
- Strong experience with Active Directory and Microsoft Entra ID
- Strong experience with application virtualization technologies
- Strong experience with enterprise infrastructure operations
- Experience operating highly available, mission-critical infrastructure environments
- Strong troubleshooting, performance tuning, and problem-solving skills
- Excellent written, verbal, and interpersonal communication skills
- Demonstrated ability to lead teams, influence stakeholders, and drive strategic initiatives
- This role is not eligible for employment visa sponsorship
Benefits:
- Competitive Compensation & Total Rewards Incentives
- Comprehensive Healthcare Coverage
- Multiple 401(k) Savings Plan Options
- Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)
- Generous Paid Time Off – Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave
- Disability, Life, and Long Term Care Insurance
- Tuition Reimbursement, Student Loan Repayment and Training & Certification Support
- Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)
- Caregiver and Mental Health Support Services
- Bonus incentive plan eligibility
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