Regional Manager
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Job Description
Regional Manager overseeing IHG hotel operations, profitability, and standards across Sandpiper Hospitality’s East Coast portfolio. Leading General Managers, property openings, revenue growth, and guest satisfaction.
Responsibilities:
- Oversee the performance of multiple hotels across an assigned East Coast portfolio
- Manage and lead General Managers
- Implement company standards, processes, procedures, and operational initiatives
- Manage property openings within and outside the assigned portfolio
- Manage P&L against budget and maximize short- and long-term profitability
- Control spending and labor costs, reduce costs, and increase revenues
- Implement and manage sales programs to drive base and incremental regional revenue
- Conduct area market analysis and develop and update regional marketing strategies
- Collaborate with revenue management teams to maximize RevPAR and market share
- Drive guest satisfaction and loyalty
- Review IHG brand surveys, online reviews, and other customer feedback sources and take proactive action
- Monitor properties for compliance with performance and response standards
- Ensure excellent physical condition of each hotel asset
- Inspect regional properties and enforce IHG and company brand standards and operational policies
Requirements:
- Must reside in an East Coast state or be willing to relocate independently before the start date
- Experience with IHG brand standards and systems is required
- Valid driver’s license with an acceptable driving record
- Ability to travel extensively throughout the assigned regional portfolio and stay overnight on location as needed
- 3 or more years of multi-site hotel management experience
- 1 or more years of creating, implementing, and monitoring corporate initiatives
- Track record of high performance in revenue generation through sales and marketing
- Proven track record of controlling and reducing costs
- High school diploma or equivalent
- Bachelor’s degree in Business Management, Economics, Marketing, or a related field is preferred
Benefits:
- Extensive travel throughout the assigned regional portfolio
- Overnight stays on location as needed
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