Marketing Expert – Social Media, AI Agent Environments
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Job Description
Social media expert designing realistic task environments and evaluation rubrics for Mercor’s AI training projects. Reviewing agent performance across social inboxes, campaigns, analytics, and publishing workflows.
Responsibilities:
- Design task briefs based on real social media work, including the planted issue and the decision a strong practitioner should reach
- Specify documents, dashboards, personas, and tool states required for realistic tasks
- Write or review reference answers and criteria distinguishing strong responses from plausible-but-wrong ones
- Review AI agent attempts and evaluate them against professional standards
- Diagnose issues from messy or conflicting data
- Prioritize and make tradeoffs
- Plan and execute work
- Perform QA and reconciliation
- Triage and escalate issues
- Conduct research and evaluation
- Prepare reports
- Orchestrate multi-step work across several tools
- Work on social inbox management, campaign and publishing execution, share-of-voice analysis, and owned-brand response judgment calls
- Contribute to training and enhancement of AI systems
Requirements:
- Hands-on practitioner experience running brand social; owned the account and inbox
- Fluent in a social management platform such as Sprout Social
- Comfortable reading native platform analytics
- Prior experience building AI training environments, RL environments, or simulated case studies strongly preferred
- Rubric Academy or Rubric Bootcamp certification strongly preferred
- Clear written reasoning and ability to explain why a decision is right
- Must complete a short multiple-choice knowledge screener specific to the sub-domain
- Must work as an independent contractor
- Unable to support H1-B or STEM OPT candidates at this time
Benefits:
- Fully remote role
- Flexible schedule; can be completed on your own schedule
- Projects may be extended, shortened, or concluded early depending on needs and performance
- Weekly payments via Stripe or Wise based on services rendered
- Competitive pay
- Collaboration with leading researchers
- Opportunity to help shape the next generation of AI systems
- Referral payments of up to $400 per successful referral, subject to restrictions
- Reasonable accommodations available upon request
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