MSP Procurement and SaaS Licensing Specialist
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Job Description
MSP Procurement & SaaS Licensing Specialist responsible for the end-to-end lifecycle of technology assets at Red Cup IT, Inc. Sourcing vendors, managing SaaS licenses, and collaborating across departments in a fully remote capacity.
Responsibilities:
- Monitor license utilization across the organization to identify "shelfware" (unused software).
- Act as the primary point of contact for vendors (e.g., Microsoft, AWS, Cisco).
- Negotiate volume discounts, tiered pricing, and favorable Service Level Agreements (SLAs).
- Conduct regular internal audits to ensure all software usage matches the legal license entitlement, avoiding heavy "true-up" penalties.
- Use SaaS Management Platforms (SMPs) to automate onboarding/offboarding workflows, ensuring licenses are reclaimed immediately when an employee leaves.
- Bridge the gap between Finance (budgeting), IT/Security (vetting tools for compliance), and Operations (ensuring the right tools are available).
Requirements:
- Proficiency in platforms like BetterCloud, Torii, or Zylo.
- Ability to calculate Total Cost of Ownership (TCO) and perform cost-benefit analyses.
- Deep understanding of EULAs (End User License Agreements), data privacy clauses (GDPR/CCPA), and renewal terms.
- Advanced Excel or BI tool skills to visualize spending trends and forecast future license needs.
- The ability to push back on vendors and secure better margins for the MSP.
- Tracking expiration dates for hundreds of diverse licenses simultaneously.
- Predicting how a shift in technology (like AI integration) will change license costs in 12–24 months.
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