National Account Project Manager
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Job Description
National Account Project Manager managing 450–550 projects for Allegion's Stanley Access Technologies. Responsible for project execution, customer communication, and cross-functional coordination.
Responsibilities:
- Manage 450–550 national account projects from order intake through final installation and closeout
- Read and interpret architectural drawings and specifications
- Enter and maintain orders in D365
- Coordinate with Credit to resolve credit holds
- Serve as the primary point of contact for customers
- Collaborate with internal branch offices to ensure seamless project execution
- Track each project’s status in a centralized tracker
- Proactively follow projects to ensure on-time shipment and installation
- Work with the Contracts team to obtain signed agreements
- Escalate issues promptly and appropriately
- Communicate cross-functionally with Factory, Operations, Distribution, and Service teams
- Provide regular reporting to account leadership on project health
- Maintain documentation and audit trails for project decisions
Requirements:
- 2-3+ years of project management or account management experience
- Experience in manufacturing, distribution, or construction-related fields
- Experience with Auto doors/access controls or related products is a strong plus
- Proficiency with Microsoft Dynamics 365 (D365) or similar ERP systems
- Strong working knowledge of Microsoft Teams, Outlook, and Excel
- Demonstrated ability to manage a high volume of concurrent projects (400+)
- Excellent customer-facing skills
- Strong problem-solving skills and attention to detail
- Proven ability to escalate effectively and drive cross-functional resolution
- Comfortable working in a fast-paced environment and adapting to changing priorities
Benefits:
- Health, dental and vision insurance coverage
- Unlimited Paid Time Off
- 401K plan with 6% company match
- Health Savings Accounts
- Flexible Spending Accounts
- Disability Insurance
- Life Insurance
- Tuition Reimbursement
- Voluntary Wellness Program
- Employee Discounts
- Community involvement opportunities
- CliftonStrengths assessment & coaching
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