Netsuite Application Administrator
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Job Description
NetSuite O2C business systems analyst configuring workflows, integrations, reporting, and automation for Flexera’s SaaS technology value management platform. Supporting scalable order-to-cash operations.
Responsibilities:
- Configure, enhance, and support NetSuite functionality across the Order-to-Cash process, including customer setup, order management, billing, collections, and revenue-related workflows
- Design, build, and maintain NetSuite configurations such as custom fields, forms, records, roles, permissions, workflows, and page layouts aligned to business requirements and internal controls
- Develop and support automation using SuiteFlow and, where applicable, SuiteScript
- Optimize NetSuite modules and capabilities relevant to O2C, including SuiteBilling, Dunning, and Advanced Revenue Management
- Identify system gaps, process bottlenecks, control weaknesses, and data quality issues, and implement scalable improvements
- Support month-end and year-end close activities
- Diagnose and resolve NetSuite issues related to O2C workflows, configurations, scripts, integrations, and transactional data
- Perform root-cause analysis and recommend durable corrective actions
- Maintain overall system health through periodic reviews, testing, cleanup, and performance monitoring
- Perform system administration activities including user roles, permissions, configuration, and ongoing platform maintenance
- Build and maintain saved searches, dashboards, custom reports, and analytics
- Support and monitor integrations between NetSuite and upstream/downstream business systems, including Salesforce and other connected platforms, using Boomi
- Troubleshoot integration issues, monitor exception handling, and help ensure reliable and accurate data flow
- Document integration specifications, field mappings, technical dependencies, and support procedures
- Gather, document, and translate business requirements into system configurations and functional specifications
- Lead UAT, change management, and training for system enhancements and new rollouts
- Act as a key resource during internal and external audits related to O2C controls
Requirements:
- 2-5 years of hands-on NetSuite administration or business systems analyst experience
- Demonstrated expertise with NetSuite O2C modules: Advanced Revenue, Billing, Suitebilling, and Dunning
- Proficiency in NetSuite SuiteFlow, saved searches, custom records, Suite Analytics and reporting
- Experience managing or contributing to system integrations (Celigo or Boomi preferred)
- Excellent analytical and problem-solving skills with a process-improvement mindset
- Strong communication skills; ability to translate technical concepts for non-technical stakeholders
- NetSuite Administrator or SuiteFoundation certification preferred
- Experience with Boomi and/or Celigo
- SuiteScript 1.0/2.x development experience
- Prior experience in a high-growth technology or SaaS company
- Experience supporting NetSuite OneWorld multi-subsidiary environments
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