Retail Sales Support Administrator – FMCG
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Job Description
Retail sales support administrator supporting an Australian wholesale food distributor’s sales team. Managing CRM orders, customer data, reporting, and administrative operations from Metro Manila.
Responsibilities:
- Act as the primary support for the Brand Manager and retail sales staff to drive operational efficiency
- Manage the retail sales inbox and provide service support
- Process orders accurately in the CRM
- Enter promotional data, new product lines, and customer information into systems
- Generate sales reports
- Track account collection activities
- Identify workflow bottlenecks and propose practical solutions to improve team productivity
- Provide high-level administrative assistance to the Retail team
- Report directly to the Australia-based Retail Manager
Requirements:
- 2+ years in a sales administration or commercial support role
- Exceptional written and verbal communication skills
- Ability to build internal and external relationships
- High proficiency in CRM systems
- Solid computer literacy
- Meticulous attention to detail
- Strong numerical accuracy
- Calm, adaptable approach to handling priorities in a fast-paced environment
- Advanced skills in data visualization or advanced reporting tools are a bonus
- Background in supporting executives with generalist administrative tasks is a bonus
- PH citizenship required
- Applications must be submitted in English
Benefits:
- HMO healthcare for you and your 1 dependent (with COVID insurance)
- 20 combined SL/VLs per year accrued from day one (you will have 10 accrued once you pass regularization)
- 13th-month bonus
- Government-mandated benefits
- Computer will be provided
- Internet allowance
- Access to work in one of our Manila-based offices
- Member Wellness Program
- Paid birthday leave and birthday treat
- Welcome gift packs
- Work anniversary gifts
- Year-End Party and Christmas hamper
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