Onboarding Specialist
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Job Description
Onboarding Specialist managing end-to-end onboarding processes for new hires at Lifepoint Health. Ensuring compliance and excellent candidate experience through coordination and communication.
Responsibilities:
- Manage the full onboarding lifecycle for new hires, from offer acceptance through Day 1 and successful transition into the organization.
- Coordinate all pre-employment activities, including background checks, drug screens, employee health screenings, I-9 completion, and required onboarding documentation.
- Serve as the primary point of contact for candidates, hiring managers, facilities, and internal stakeholders throughout the onboarding process, ensuring timely communication and an exceptional candidate experience.
- Schedule and coordinate onboarding activities, orientation sessions, training, and meetings with key stakeholders.
- Monitor onboarding progress to ensure all employment requirements and compliance deadlines are met prior to start date.
- Respond to escalated onboarding inquiries and ServiceNow tickets, researching and resolving issues in a timely manner.
- Facilitate onboarding sessions introducing new hires to company policies, culture, and organizational expectations.
- Partner with hiring managers and operational leaders to ensure new employees have the tools, access, and resources needed for a successful start.
- Conduct regular follow-up with new hires and leaders to support a smooth transition and address questions or concerns.
- Maintain accurate documentation within the Applicant Tracking System (ATS) and other HR systems to ensure compliance with company policies and regulatory requirements.
- Support ongoing process improvement initiatives by identifying opportunities to enhance the onboarding experience and improve operational efficiency.
- Utilize Microsoft Excel and other Microsoft Office applications to manage onboarding data, track progress, and maintain reporting.
- Ensure confidentiality while handling sensitive employee information and maintain compliance with HIPAA, I-9, state employment regulations, and organizational policies.
- Collaborate effectively within a remote, high-volume team environment while managing multiple onboarding assignments simultaneously.
Requirements:
- Minimum of 2-4 years of professional experience in onboarding, human resources, talent acquisition, HR operations, or a related field.
- Experience coordinating high-volume onboarding activities and managing multiple priorities simultaneously.
- Working knowledge of HR compliance, including I-9 requirements and state employment regulations.
- Strong customer service and communication skills with the ability to build positive relationships with candidates and internal stakeholders.
- Excellent organizational, time management, and multitasking skills with the ability to work independently in a remote environment.
- Strong computer proficiency, including Microsoft Excel and Microsoft Office applications.
- Ability to manage confidential information with professionalism and discretion.
- Comfortable working in a fast-paced environment supporting multiple facilities and large onboarding volumes.
Benefits:
- Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
- Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
- Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
- Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
- Professional Development: Ongoing learning and career advancement opportunities.
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