Operational Excellence Practice Manager – Industrial Extension Engineer, Mining and Industrial Extension
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Job Description
Operational Excellence Practice Manager promoting manufacturing services and improving operations. Leading projects focused on ISO certification and business improvement across West Virginia.
Responsibilities:
- Engage existing and new manufacturers state-wide to promote the services of the Industrial Extension Service and the department’s center - the West Virginia Manufacturing Extension Partnership (WVMEP).
- Identify opportunities and generate project proposals for a wide variety of business and manufacturing processes that support the generation of sales, reduction of costs, and development of workforce for clients.
- Lead projects for clients with a specific focus on ISO 9001 quality management systems including developing policies, procedures and critical documentation; conducting internal auditor training; mentoring leadership on data driven decisions; and preparing clients for certification audits.
- Lead efforts to expand and improve service offerings with quality management systems to include identification of continuous improvement opportunities to deliver a more comprehensive package of service offerings (including but not limited to problem solving, root cause analysis, process mapping, etc).
- Lead efforts to build a formal service offering for ISO 14001 including development of systems, procedures, and policies; conducting internal auditor training; conducting gap assessments and preparing leadership for certification audits.
- Maintain channels of communication with clients and the internal team to deliver proposals, projects, and follow up timely and efficiently.
- Maintain current records of client firms, proposals, project status, and timesheets using a PC/Cloud-based customer relationship management system.
- Participate in meetings, conferences and events to support the manufacturing industry.
Requirements:
- Bachelor’s degree in Industrial Engineering, Engineering, Business Management or related degree.
- A minimum of 7-10 years of experience working in a manufacturing or consultant environment.
- Extensive working knowledge of ISO 9001.
- Strong working knowledge of ISO 14001 or an equivalent industry standard.
- Must be a highly motivated self-starter who works well in an independent setting.
- Excellent time management, project management and organizational skills.
- Excellent communication and written skills.
- Must possess strong presentation skills.
- Ability to travel in the state up to 50% with a valid driver’s license.
Benefits:
- Health insurance
- Professional development opportunities
- Work-life balance
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