Manager, Sales Operations
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Manager of Sales Operations providing leadership in sales operations and project management at Cala Health. Collaborating with commercial leadership to drive strategic organizational success.
Responsibilities:
- Responsible for providing critical Sales Operations and Commercial Project Management leadership to support strategic planning, decision-making, and execution.
- Work closely with the VP, Sales and Therapy Success to strategize, plan, and provide timely solutions to support the commercial teams
- Partner with leadership to ensure consistency, accuracy, and strategic alignment of deliverables
- Collaborate with leadership to identify administrative processes and scalable solutions to support an expanding team
- Create and deliver presentations
- Represent leadership as needed in various forums, ensuring knowledge and assessment of topic as a key stakeholder and provide detailed updates of functional needs for follow-up
- Analyze historical data and pipeline activity to project future revenue
- Leverage market specific data to drive strategic business decisions that support the scaling of the Sales team
- Identify key market opportunities through ongoing assessment of available data and emerging marketplace trends
- Refine and adapt Sales processes for consistency and efficiency as the commercial organization scales
- Review existing Sales infrastructure and administrative processes to proactively identify and bridge operational gaps
- Lead the planning, template design, data aggregation and execution of Quarterly Business Reviews with leadership
- Lead the annual incentive compensation plan lifecycle, overseeing assessment, strategic alignment and rollout
- Drive alignment and execution for the annual and quarterly quota-setting processes
- Manage end-to-end compensation planning, reconciliation, approvals, and reporting
- Foster a collaborative and innovative culture within the Sales team
- Partner with counterparts to identify and implement robust Sales reporting and analytics
- Work closely with Sales leadership to understand business goals and information needs
- Translate business requirements into data-driven insights, actionable recommendations, and strategic initiatives
- Align cross-functional projects with Sales objectives to ensure seamless execution
- Ensure seamless integration of data across key platforms (SFDC + Business Insights) to deliver actionable dashboards for the Sales team
- Define and implement processes to ensure the delivery of timely, accurate, and actionable Sales data and insights
- Lead efforts to identify key performance indicators (KPIs) for Sales and establish benchmarks for decision support
- Collaborate cross-functionally to manage, maintain, and drive consistent processes for customer data management
- Provide direction on the selection, implementation and utilization of Sales tools and technologies
- Identify and implement efficient methods for sharing information with the Sales team
- Train Sales team on the use of key tools and platforms
- Develop and analyze account level data to create actionable reports and dashboards
Requirements:
- Bachelor's degree in Business, Finance, Analytics, or related field
- At least 4 years of relevant experience in Sales Operations
- Strong commercial business analysis, data analysis, and project management experience within the MedTech industry
- Strong analytical, problem-solving, communication, and interpersonal skills
- Proven experience optimizing Sales processes, commercial operations, data analysis techniques, data driven decision support and business intelligence
- Demonstrated ability to lead, influence and collaborate effectively with stakeholders and commercial teams at all levels
- Excellent written and verbal communication and interpersonal skills, with the ability to translate data into level specific narratives
- Exceptional organizational, administrative and project management skills
Benefits:
- Cala Health believes our success is based on diversity of people, teams and thinking.
- We offer all employees the tools, training and mentoring they need to succeed.
Similar Jobs
Manager, Merchant Operations
Manager of Merchant Operations overseeing merchant onboarding and payment operations at PayTrace. Leading teams and managing relationships for B2B payment solutions in a remote setup.
FinOps Analyst Intern
FinOps Intern supporting financial operations and optimizing cloud costs through analysis and reporting. Engaging with engineering and finance teams for effective financial management.
Operations Manager
Operations Manager advancing conservation projects for dairy farms at Newtrient. Evaluating farms and recommending solutions to improve economic viability and reduce environmental footprint.
Senior IT Operations and Contracts Analyst
Senior IT Operations Analyst at Sumitomo Pharma overseeing IT operational activities and budget coordination. Collaborating with legal and finance for effective contract management and procurement workflows.
Lead, Advanced Analytics, Fraud and Safety Operations
Lead Advanced Analyst managing fraud and safety metrics at Airbnb. Collaborate with teams to design systems that enhance data-driven decision-making.
Proposal Operations Specialist
Proposal Operations Specialist responsible for managing proposal production and operational processes. Providing editorial support and work planning assistance at Gainwell Technologies.
Operations Manager
Operations Manager supporting COO in managing agency’s operational priorities, project management, and internal systems improvement. Driving initiatives for agency performance and productivity while ensuring timely delivery.
Steam Turbine & Generator Repairs Operations Manager
Operations Manager coordinating Steam & Gen Repairs & Upgrades strategy execution while collaborating with cross-functional teams to improve operational efficiency. Driving customer value and optimizing forecasting for repairs in the Power sector.
Director – Sales Operations
Director of Sales Operations driving revenue growth and optimizing processes. Overseeing CRM systems and collaborating with sales leadership at Verbit.
Senior Analyst, CLO Operations
Senior Analyst CLO Operations providing operational support for trading and reporting functions within the CLO Operations team. Collaborating with various teams to ensure accurate trade processing and reporting.
SVP, Mortgage Funding Operations
Head of Mortgage Funding Operations at Cornerstone Capital Bank overseeing retail operations and funding for joint venture builder partners. Requires extensive experience in mortgage lending and financial performance management.
VP of Operations
VP of Operations for Nevoya, an electric trucking carrier transforming logistics through AI. Overseeing HR, finance, payroll, legal, and executive support in a fast-growing startup.
Wholesale Operations Analyst
Wholesale Operations Analyst supporting order processing and inventory visibility for Trulieve. Collaborating across sales, logistics, and customer teams to ensure smooth operations.
Research Operations Coordinator
Project Specialist at ICON supporting planning and execution of clinical trials in healthcare. Collaborating with project managers and cross-functional teams to ensure efficient project operations.
Dispatch & Customer Operations Manager
Dispatch & Customer Operations Manager at AGent Energy optimizing energy resources through effective customer operations and dispatch coordination.
Neuropsychiatry Access and Reimbursement Manager
Access and Reimbursement Manager ensuring patient access to products and positive customer experience. Collaborating with healthcare providers and stakeholders in fulfilling processes related to PPD therapy.
Dealer Service Center Operations Intern
Intern supporting the Dealers Service Center operations handling administrative tasks and process improvements. Remote position for students at specific universities with flexible hours.
Operations Director – Safe Care
National Operations Director leading operational performance and strategic leadership for mental health patient transport services across the UK. Ensuring safe, reliable, and patient-centered transport delivery while maintaining regulatory compliance and financial performance.
Site Manager, Datacenter Operations
Site Manager leading operations and managing teams across multiple datacenters in the U.S. Focused on driving operational strategy and execution excellence for datacenter infrastructure.
Company Strategy and Operations
Senior operator optimizing operations at Stripe by building scalable systems for planning and execution. Lead continuous improvement initiatives and cross-functional collaboration with senior leaders.