Wholesale Operations Analyst
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Job Description
Wholesale Operations Analyst supporting order processing and inventory visibility for Trulieve. Collaborating across sales, logistics, and customer teams to ensure smooth operations.
Responsibilities:
- Act as the primary contact between Wholesale Sales, Logistics/Distribution, and customers, to support smooth order execution
- Process and manage wholesale orders in SAP and Sweed with a high degree of accuracy
- Maintain data integrity through accurate data entry and system updates
- Support inventory management, reconciliation, and reporting processes
- Prepare and distribute daily customer product menus, including availability and pricing
- Compile weekly and monthly sales, and performance reports
- Monitor operational trends and escalate or suggest improvements to enhance efficiency and customer experience
- Ensure accurate pricing, including application of approved discounts
- Troubleshoot and resolve issues related to orders, deliveries, invoicing, and customer inquiries
- Process and reconcile product returns with proper documentation
- Collaborate with cross-functional teams to support ongoing business needs
Requirements:
- Bachelor’s degree or equivalent work experience
- 1-3 years of experience in operations, order processing, data entry, or a related field
- Strong Excel skills (pivot tables, data comparisons, VLOOKUP/XLOOKUP)
- Excellent attention to detail and organizational skills
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment
- Effective communication and interpersonal skills
- Proactive, team-orientated mindset with strong problem-solving skills
- Valid driver’s license with a clean driving record
- Must be 21 years of age
- Ability to pass required background checks and drug screening
- Experience in a wholesale, retail, or logistics environment (preferred)
- Familiarity with SAP, Sweed, or similar systems (preferred)
Benefits:
- A comprehensive benefits package including paid time off
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