Operations Analyst
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Job Description
Operations Analyst supporting data-informed decisions about supply and demand for Two Chairs. Developing reports, models, and insights to ensure efficient scaling as the company grows.
Responsibilities:
- Support Operations, Clinical Talent Acquisition, and Clinical in making data-informed decisions about supply and demand
- Develop improved Ops Reporting including forecasting, KPI reporting, and understanding historical trends
- Build various supply and demand models, manage the data infrastructure with the data team, and manage cross-functional reporting
- Partner with the data team to scope, design, and build a comprehensive data and reporting ecosystem
- Define, implement, and analyze standardized KPIs
- Develop and maintain forecasting models to predict start volume and hiring velocity
- Communicate data cross-functionally, including historical performance trends and forecasted future volume
- Contribute to the semi-annual planning process by providing insights and fulfilling data requests
Requirements:
- 4+ years of relevant work experience in an analytical role, preferably in banking, management consulting, finance, tech operations, or other highly analytical role
- Proven analytics experience, forecasting, SQL, Looker, and analytics experience ideal but not required
- Excellent Excel skills, strong business intuition, and the capability to identify and synthesize insights from quantitative analysis
- Intellectual curiosity, self-motivation, and an investigative instinct to understand the why behind data trends
- Ability to work independently and collaboratively in a fast-paced environment while managing competing demands.
Benefits:
- Equity in a high-growth start-up
- Paid time off, including nine paid holidays and an additional Winter Office Closure from Christmas Day (Observed) through New Year's Day
- Comprehensive medical, dental, and vision coverage
- 401(k) Retirement savings options
- One-time $200 Work from Home reimbursement
- Annual $1,000 Productivity & Wellness Stipend to support your personal and professional goals
- Annual $500 subsidized company contribution to your healthcare FSA or HSA
- Paid parental leave
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