Operations Manager – Logistics
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Job Description
Operations Manager overseeing logistics operations at AIT in Hebron, KY, ensuring delivery services and optimizing warehouse procedures. Leading a team to exceed performance metrics and providing excellent customer service.
Responsibilities:
- Develop and execute the station operations strategy of AIT.
- Ensure processes and metrics are in place to ensure growth, service and profitability goals are accomplished.
- Manage and communicate with AIT’s carriers ensuring best value and service vs objectives.
- Ensures providers meet and adhere to the scope of SLA (Service Logistics Agreement) and agreed terms of service.
- Exhibits strong negotiating skills and execution in Freight Forwarding Carrier Agreements.
- Ability to track performance and develop strategic processes and proactively improve efficiencies and reduce dead time lanes.
- Provides coaching and mentoring employees in a broad global environment.
- Actively support key account operations requirements and ensure service execution and reliability.
- Continue to build rapport with clients and work to develop new opportunities and create and manage key visual tools and tracking processes.
Requirements:
- Bachelor’s degree in Logistics preferred.
- 7–10 years of domestic forwarding experience preferred.
- 3PL experience preferred.
- P&L experience strongly preferred.
- 1–3 years of operations supervisory experience and managing a team required.
- Previous experience in a diversified freight forwarding industry preferred.
- Procurement skills; operational and P&L management of global products and services in a high-performance organization.
- Excellent organization and time management skills.
Benefits:
- Federal holidays
- Health benefits
- Paid time off
- Employee discounts
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