Operations Manager
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Job Description
Operations Manager at Fuze Health improving operational efficiency and leading cross-functional teams. Managing critical operational initiatives and corporate business services.
Responsibilities:
- Lead and oversee corporate business service functions, including administrative support, ancillary services, and shared services, to ensure efficiency, consistency, and operational continuity.
- Manage business resilience initiatives, including risk management and continuity planning, to support organizational preparedness and long-term operational stability.
- Direct and execute project management efforts by planning, coordinating, and monitoring cross-functional projects to ensure delivery within scope, budget, and timeline.
- Partner with internal stakeholders to define project goals, requirements, milestones, and success criteria while maintaining strong communication throughout the project lifecycle.
- Monitor project progress, identify potential risks, and implement mitigation strategies while ensuring adherence to quality standards and regulatory requirements.
- Conduct performance reviews, provide coaching and feedback, and support the professional growth and development of team members.
- Serve as the primary point of contact for escalated project or operational issues, delivering timely and effective resolutions.
- Drive continuous improvement initiatives that enhance operational efficiency, effectiveness, and alignment with business objectives.
Requirements:
- Bachelor’s degree in Business Administration, Project Management, or a related field required; Master’s degree preferred.
- Minimum of 7 years of experience in operations management, project management, or a related role.
- Demonstrated ability to lead cross-functional teams with strong project management skills, including planning, execution, and performance tracking.
- Excellent communication and interpersonal skills with the ability to collaborate effectively with stakeholders at all organizational levels.
- Strong decision-making abilities with a strategic mindset and the capacity to identify and prioritize key initiatives.
- Proven experience in budget management, resource allocation, and financial analysis.
- Working knowledge of business resilience principles, including risk management and continuity planning.
Benefits:
- Health, dental & vision insurance
- 401k Matching contribution
- Personal time, sick time, and paid time off
- Wellness/lifestyle account
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