Operations Specialist
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Job Description
Operations Specialist managing business operations for Sonar, a mental health startup. Collaborating closely with founders and leadership to enhance the business and its impact.
Responsibilities:
- Run operations at a fast-growing mental health start-up and work directly with founders
- Work closely with the CEO, Head of Product, AI Lead, and Wellbeing Operations Lead to keep the business running smoothly
- Lead company rhythms including All Hands, Weekly Business Reviews, and daily standups, owning agendas and follow-ups
- Manage partnership success by supporting analytics, reporting, presentations, and cross-team collaboration
- Help build scalable approaches to activating youth and increasing engagement with Sonar
- Lead core HR operations such as onboarding, feedback collection, and offboarding
- Support ongoing SOC2 and HIPAA compliance by managing security tasks and coordinating with engineering
Requirements:
- 3-4+ years of experience in business operations, consulting, or a similar role
- Strong experience managing cross-functional projects and stakeholders
- Experience running meetings, tracking execution, and holding teams accountable
- Comfortable working in remote, fast-moving start-up environments
- Fluent in English
- ⭐ Experience working in healthcare, mental health, or regulated environments
- ⭐ Familiarity with compliance frameworks like SOC2 or HIPAA
- ⭐ Experience supporting analytics, reporting, insights or other customers and functions for partners
Benefits:
- 20 days paid time off
- Fully remote
- Work with a mission-driven, distributed international team
- Direct exposure to founders and leadership
- See your work make a real impact on students, families, and clinicians
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