Operations Specialist – Team Member Housing
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Job Description
Operations Specialist overseeing the Team Member Housing program at Greystar. Evaluating leasing activities and managing renewals, collaborating with onsite teams for efficiency.
Responsibilities:
- Executes the development and implementation of the USPM On-site Team Member Housing (TMH) program by conducting team member leasing activities.
- Evaluate current programs and processes including set up, data integrity, process flow and continue improving these processes.
- Conduct audits on TMH lease files and manage TMH renewals.
- Work closely with Regional Liaisons and operations to understand regional variances and manage and respond to queries.
- Collaborate with onsite teams to ensure lease is moving through the leasing process.
Requirements:
- 3 or more years of on-site operations experience required.
- Knowledge and experience in multi-family property management and the Greystar Team Member Housing program policy and procedures.
- Confidentiality & Discretion – treat sensitive data with strict confidentiality and a high degree of discretion.
- Strong organization and planning skills to execute centralized team member housing lease responsibilities.
- Strong communication and customer service skills.
- Demonstrated proficiency in Microsoft products such as Word, Excel, PowerPoint, SharePoint, and Teams), and spreadsheet management programs in order to complete required reports and employment documents.
- Demonstrated proficiency in property management software (preferably Yardi, Real Page, Entrata and One Site).
Benefits:
- Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
- Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
- Generous Paid Time off.
- All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays.
- Additional vacation accrued with tenure.
- For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
- 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
- 401(k) with Company Match up to 6% of pay after 6 months of service.
- Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
- Employee Assistance Program.
- Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
- Charitable giving program and benefits.
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