Partner Solutions Engineer
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Job Description
Partner Solutions Engineer enabling DevRev’s AI-powered work platform through resellers, OEMs, integrators, and alliances. Leading technical presales, solution design, partner training, and co-selling.
Responsibilities:
- Articulate DevRev platform features, benefits, and business value.
- Translate partner business models and objectives into DevRev-aligned solutions.
- Support solution discovery, architecture, and proposal creation during sales cycles.
- Deliver partner enablement through product updates, bootcamps, SE shadowing, technical workshops, and joint solution co-creation.
- Enable partners to independently conduct pre-sales motions and contribute to regional revenue growth.
- Support demos, technical presentations, and proof-of-concept engagements.
- Guide and manage technical evaluations and proof-of-value engagements.
- Collaborate with support and product teams to resolve technical roadblocks.
- Capture and relay product feedback, partner insights, and customer pain points.
- Co-create enablement plans, certification pathways, role-based training modules, technical goals, and milestone tracking.
- Lead certification bootcamps and instructor-led enablement tracks.
- Host Expert Sessions on product releases and best practices.
- Scale enablement across partner organizations.
- Develop strategic relationships with partner architects and C-level leaders.
- Conduct roadmap alignment sessions and technical QBRs.
- Build and maintain partner organization charts and communication matrices.
- Champion DevRev within partner organizations and support partner-driven upsell and cross-sell motions.
- Collaborate with Field SEs and Solution Architects for co-selling and support.
- Build a technical partner community through roundtables, regional events, and community forums.
- Mentor technical champions within partner organizations.
- Maintain visibility through LinkedIn, blog posts, forums, and content contributions.
- Support media, co-marketing, reference case development, and campaign efforts.
Requirements:
- Bachelor’s or Master’s degree in Computer Science, Engineering, Information Technology, or a related field.
- Minimum of 10 years of experience at B2B SaaS or platform vendor(s) in technical pre-sales or solutions engineering roles, including a minimum of 5 years in a partner-focused role.
- Proven track record delivering technical demos, workshops, and tailored solution proposals.
- Strong technical acumen explaining complex concepts to technical and business audiences.
- Excellent communication, storytelling, and interpersonal skills.
- Experience conducting competitive analysis, identifying partner white-space, and influencing roadmap direction.
- Willingness to travel up to 75%, including out-of-country or overseas travel.
- Familiarity with Jira, GitHub, GitLab, Jenkins, Salesforce, Zendesk, Intercom, ServiceNow, HubSpot, Datadog, PagerDuty, Sentry, Slack, Notion, and Confluence.
- Proficiency in Python, JavaScript/TypeScript, and Bash.
- Experience with REST APIs, webhooks, and OpenAPI/Swagger.
- Skill with CLI tools, Git, JSON/YAML, log parsing, and basic SQL.
- Experience with Postman, Beeceptor, Docker, VS Code, and GitHub.
- Exposure to low-code platforms and workflow builders; frontend familiarity with React, Tailwind, Flask, and HTML/CSS.
- Ability to rapidly prototype using Cursor, Claude Code, and MCP.
- Comfort with prompt design and LLM-based workflows.
- Experience with GenAI use cases including conversational AI, ticket deflection and triage, and AI assistants and agents.
- Working knowledge of AWS, GCP, Azure, middleware, APIs, frontend/backend layers, Docker, Kubernetes, GitHub Actions, CircleCI, GitLab, HTTP, DNS, authentication, and proxies.
- Experience modeling AI-driven workflows and SaaS use cases.
- Ability to design incident resolution loops, product feedback cycles, and end-to-end service operations.
- Ability to co-create embedded offerings with partners leveraging DevRev’s building blocks.
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