Patient Billing Representative
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Job Description
Patient Billing Specialist delivering empathetic service in healthcare billing systems. Supporting patients with payment processing, billing education, insurance verification, and claims-related inquiries.
Responsibilities:
- Support patients with payment processing, billing education, insurance verification, and claims-related inquiries.
- Deliver empathetic, accurate, and compliant service while navigating healthcare billing systems and policies.
- Perform all payment processing and payment plan functions in addition to advanced billing, insurance, and claims support.
Requirements:
- Customer service or call center experience required.
- Healthcare billing, insurance, or claims experience strongly preferred.
- Payment processing or financial transaction experience preferred.
- High school diploma or GED required; additional billing or healthcare education a plus.
- Technical proficiency with EMR systems and standard computer applications.
- Ability to work independently in a remote or virtual environment.
- Must be able to speak, read, write, and understand English.
- Background check required in accordance with applicable laws.
Benefits:
- Starting pay - $14/hr plus shift differential(extra $1/hr nights & wkds)
- Working hours between - 7:00am-7:00pm (CST) ; Work Days - M-F
- Paid Training - typically 2 weeks in length from 8:00am-5:00pm Mon-Fri (CST)
- Status - Full Time 40 hours, Benefit eligible 1st of month after 60 days
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