Billing Insurance Follow Up Analyst
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Job Description
Professional Billing Patient Account Representative providing follow-up and billing services for clients in hospital billing. Working remotely with payers to resolve billing issues and manage accounts.
Responsibilities:
- Contact third party payers to verify eligibility, obtain claim status and take steps to properly resolve CMS 1500/837P claims
- Utilize various internal and online follow up tools provided by Westerkamp Group, LLC and our clients to resolve accounts
- Critically analyze account balances, Current Procedural Terminology (CPT), Healthcare Common Procedure Coding System (HCPCS), denial reason codes (CARC), and remittance advice remark codes (RARC) on CMS-1500 /837P claim forms to determine the root cause of denials
- Maintain workqueues and track trends that can be escalated to management
- Clearly notate accounts per Westerkamp Group or client specific standards
- Review paper correspondence and take necessary action to resolve insurance payer requests
- Analyze and submit cash posting payment and contractual adjustment errors
- Adhere to strict compliance guidelines related to HIPAA
Requirements:
- Self-motivated and ability to work well within a team and independently
- Strong attention to detail
- Excellent telephone and written communication skills
- Ability to work with multiple patient accounting and billing systems
- Willingness to learn new application systems and unique billing and collection requirements of our client
- Proficiency in computer skills
Benefits:
- Competitive salary and benefits compensation
- Equal employment opportunities provided to all employees and applicants
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