Patient Billing Representative

Posted 3ds ago

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Job Description

Join as a Patient Billing Specialist, supporting patients with payment processing and billing education through accurate and compliant service. Remote position for specific US states.

Responsibilities:

  • Support patients with payment processing, billing education, insurance verification, and claims-related inquiries.
  • Deliver empathetic, accurate, and compliant service while navigating healthcare billing systems and policies.
  • Perform all payment processing and payment plan functions in addition to advanced billing, insurance, and claims support.

Requirements:

  • Customer service or call center experience required.
  • Healthcare billing, insurance, or claims experience strongly preferred.
  • Payment processing or financial transaction experience preferred.
  • High school diploma or GED required; additional billing or healthcare education a plus.
  • Technical proficiency with EMR systems and standard computer applications.
  • Ability to work independently in a remote or virtual environment.
  • Must be able to speak, read, write, and understand English.
  • Background check required in accordance with applicable laws.

Benefits:

  • Health insurance
  • 401(k) matching
  • Paid time off
  • Flexible work arrangements
  • Professional development opportunities