Patient Educator
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Job Description
Patient Educator supporting Parkinson’s disease psychosis patients for Acadia Pharmaceuticals. Delivering disease education, treatment-access guidance, and caregiver support across a remote US territory.
Responsibilities:
- Deliver pre-prescription disease state education to patients and caregivers through small group meetings and presentations.
- Provide information about product efficacy, safety, and ACADIA Connect access support.
- Offer approved educational resources and distribute materials about Parkinson’s Disease Psychosis and NUPLAZID®.
- Build trusting relationships with patients and caregivers.
- Collaborate with Patient Access Managers on coverage, reimbursement, and affordability questions.
- Facilitate referrals and transitions into ACADIA Connect.
- Partner with Neurology Sales Specialists and Long-Term Care Sales Specialists.
- Respond to inquiries from patients, caregivers, customers, community organizations, and advocacy events.
- Collaborate with community-based, advocacy, and professional organizations on education programs.
- Provide feedback to marketing to improve patient engagement and educational initiatives.
Requirements:
- Bachelor’s degree in nursing, social work, psychology, or a related healthcare field; advanced degree preferred.
- Minimum of 3–5 years of experience in pharma; patient education, patient navigation, advocacy, or pharmaceutical patient support services preferred.
- Knowledge of neurology, psychiatry, or movement disorders preferred; Parkinson’s Disease or PDP experience strongly desired.
- Ability to build empathetic and supportive relationships with patients and caregivers.
- Excellent communication, interpersonal, and active listening skills.
- Experience collaborating across marketing, patient support services, advocacy, and field-based teams.
- Familiarity with compliance standards for patient-facing pharmaceutical roles.
- Ability to meet travel requirements, including driving, overnight stays, and air travel as needed.
- Ability to safeguard patient health information and follow privacy and compliance standards.
- Must reside within the territory or within 30 miles of its border.
- Must be within reasonable proximity to a major airport depending on territory needs.
- Eligibility to drive a company vehicle.
- Ability to travel independently by air.
- Travel may be up to 75% of the time, including occasional after-hours work.
- Ability to perform regular standing, walking, sitting, reaching, climbing, balancing, stooping, kneeling, crouching, and equipment handling.
- Ability to lift or move up to 20 pounds occasionally.
Benefits:
- Competitive base, bonus, new hire and ongoing equity packages
- Medical, dental, and vision insurance
- Employer-paid life, disability, business travel and EAP coverage
- 401(k) Plan with a fully vested company match 1:1 up to 5%
- Employee Stock Purchase Plan with a 2-year purchase price lock-in
- 15+ vacation days
- 13 -15 paid holidays, including office closure between December 24th and January 1st
- 10 days of paid sick time
- Paid parental leave benefit
- Tuition assistance
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