Payment Specialist
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Job Description
Payment Specialist processing clinical research site payments and reconciliations for Merck. Managing contracts, budgets, approvals, and records remotely.
Responsibilities:
- Review executed contracts and set up payees and budget schedules according to signed contracts
- Initiate site payments according to policies and guidelines
- Process site payments for completed visits, completed milestones, and pass-through expense reimbursements according to GAAP and the Sarbanes-Oxley Act
- Route and track payments for approval
- Answer internal and external customer queries regarding payments and budgets
- Maintain information in databases and other tools
- Organize, store, archive, and retrieve contracts and payment documentation
- Coordinate records management practices and policy with sponsor records management groups
- Develop and maintain data summary and payment reconciliation reports
Requirements:
- High School Diploma/GED
- Minimum of 1 year experience specific to payment processing
- Strong interpersonal and customer service skills
- Excellent written and oral communication skills
- Effectiveness working independently, collaboratively with peers and in cross-functional teams
- Knowledge of Microsoft Office applications, especially Excel
- Excellent organizational and analytical skills
- Ability to handle multiple priorities within a matrix environment
- Knowledge of budgeting, clinical research, finance, payment handling, payment processing, and oral communications
- No visa sponsorship
- Must be a US or Puerto Rico resident
Benefits:
- Annual bonus and long-term incentive, if applicable
- Medical, dental, vision healthcare and other insurance benefits for employee and family
- Retirement benefits, including 401(k)
- Paid holidays
- Vacation
- Compassionate and sick days
- Remote work arrangement
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