Payroll Manager
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Job Description
Senior Paymaster managing payroll operations for U.S.-based hospitality clients. Ensure compliance and accuracy in payroll for restaurants, hotels, and multi-unit F&B groups.
Responsibilities:
- Own and process weekly payroll for multiple hospitality clients, ensuring accuracy, timeliness, and full compliance with federal, state, and local regulations
- Review and validate timekeeping data, including hours worked, overtime, tipped wages, service charges, allocated tips, and shift differentials
- Ensure correct employee classification, job codes, pay rates, union rules, and payroll schedules
- Reconcile payroll registers, tax reports, and funding requirements; identify and resolve discrepancies proactively
- Act as senior point of contact for payroll audits, compliance reviews, and complex client issues
- Partner with HR and Accounting teams on onboarding, terminations, pay changes, and benefits deductions
- Prepare and deliver payroll reports, variance analysis, and insights for internal leadership and clients
- Lead, review, and mentor payroll staff; manage workflows and weekly deadlines
- Drive process improvements, documentation, and internal controls to improve efficiency and scalability
- Provide high-quality client service, managing inquiries and escalations professionally
- Maintain consistent weekly availability aligned with client payroll deadlines, with longer work commitments Monday through Wednesday
Requirements:
- 5+ years of progressive payroll experience, with significant hands-on experience as a Paymaster or Senior Payroll Specialist in the hospitality industry (restaurants, hotels, resorts, multi-unit F&B groups)
- Expert knowledge of hospitality payroll, including: Tipped employees and tip credit rules
- Service charges and tip allocation
- High-volume hourly payroll environments
- Weekly payroll cycles
- Union and non-union payroll structures
- Strong working knowledge of U.S. federal and state wage and hour laws, including FLSA and tip compliance
- Extensive experience with payroll systems such as ADP, UKG, Paylocity, or similar platforms
- Proven ability to manage multiple clients and tight deadlines simultaneously
- Exceptional attention to detail, accuracy, and time management skills
- Strong analytical and problem-solving abilities
- Demonstrated leadership experience, including reviewing work and managing schedules
- Professional English proficiency (written and verbal).
Benefits:
- Resumes must be submitted in English. Non-English resumes will not be considered.
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