Physician Liaison – NRV
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Job Description
Physician Liaison improving healthcare access and referral networks for Carilion Clinic. Engaging with healthcare professionals and managing organizational relationships strategically.
Responsibilities:
- The Physician Liaison serves as a strategic ambassador for Carilion Clinic, fostering relationships with physicians, advanced care practitioners, and healthcare organizations throughout a multi-county Southwest Virginia territory.
- This role promotes collaboration, strengthens referral networks, and serves as a key resource for connecting clinicians with Carilion's specialty, hospital, and ambulatory services to improve patient access and support organizational growth.
- Identifies opportunities to streamline referral pathways, support clinician onboarding, and increase awareness of Carilion's clinical services and programs.
- Builds, maintains, and enhances relationships with referring providers and healthcare organizations to support organizational growth and promote services within the defined service area.
- Collaborates with marketing, physician leadership, and senior management to develop outreach strategies and plans, prioritize territory efforts, and improve provider engagement.
- Serves as a liaison between the organization and physicians and office staff to increase awareness, utilization, and satisfaction with services.
Requirements:
- Bachelor’s degree in Human Resources Management, Healthcare Management, or a business-related field required.
- Minimum of 5 years of experience in human resources or a customer service-related field required.
- Excellent interpersonal and communication skills required.
- Ability to exercise discretion, sound judgment, and flexibility in a variety of situations.
- Ability to handle highly sensitive and confidential information and maintain confidentiality at all times.
- Demonstrated ability to independently plan, organize, prioritize, schedule, coordinate, and make decisions related to assigned responsibilities.
- Strong problem-solving skills required.
- Proficiency in word processing and spreadsheet software applications required.
Benefits:
- Comprehensive Medical, Dental, & Vision Benefits
- Employer Funded Pension Plan, vested after five years (Voluntary 403B)
- Paid Time Off (accrued from day one)
- Onsite fitness studios and discounts to our Carilion Wellness centers
- Access to our health and wellness app, Personify Health
- Discounts on childcare
- Continued education and training
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